We loved our stay at here. Hotel is in a great location with an amazing view on the ravine and the oldest part of Matera. Restaurants in walking distance and well placed within the city. Staff was SUPER helpful, even helping us through a crazy situation when our rental car was almost towed from the free parking because of a misunderstanding about when it would close for the city to mow. Thank goodness their shuttle driver was there to translate the situation to the police! They even offered to pay the ticket we got since they had suggested this parking (not knowing that the city would be closing it to mow). Breakfast was great with a variety of options from proteins to pastries. The only thing I would suggest to the hotel is adding a dehumidifier to each cave room. There was a bit of a musty smell in the room and it was quite humid making the linens feel almost damp. I’m sure this is normal for a cave, but I do think a dehumidifier would help! Beds were very comfortable and ac worked well. Overall a fabulous stay!

Du début à la fin cet hôtel était un réel plaisir. L’hôtelier vient vous chercher au parking à l'extérieur des Sassis . L’accueil est attentionné. La chambre véritable habitation troglodyte est superbement équipée et donne sur une petite terrasse face au « canyon ». Le petit déjeuner est excellent. Bref dormir dans une telle habitation au diapason de cette cité étonnante est une expérience qu’on oublie pas.

チェックイン、チェックアウト後のマテーラ市内の指定場所に送迎してもらえるのが、本当に助かりました。 お部屋も広くて使いやすかったです。 スタッフの皆さんはとてもら親切でした。

眺望が素晴らしいとのことで2泊しました。朝焼けの景色はマテーラでもうちが一番との言葉通りでしたが、ちょっと上ったところの夕景も素晴らしかったです。 　でもそれより、スタッフさんが素晴らしい。買い物に行きたいと言えば車で送迎してくれたり、チェックアウト後も最寄り駅まで送ってくれたり、相談すると嫌な顔もせず対応してくれました。マテーラのどん詰まりでアクセスは良くないので、シャトルサービスをうまく活用してください。 　このホテルだけではないのですが、マテーラに行くなら蚊除け必携で。

Sehr gute Lage, gutes Frühstücken, moderne Zimmer! Sehr gut organisiert!

Excelente hotel, ótimo café da manhã e equipe muito prestativa. Voltaria com certeza!!

This was the most unique hotel we’ve ever stayed at. The staff were most helpful and accommodating. The nice touch was while we were having a glass of wine on the terrace. The host brought us a complimentary appetizer.

Fantastisk sted å våkne opp med utsikt til grottene. Litt varmt på rommet. Betjeningen var svært og sjeldent hjelpsomt.

Parfait séjour avec un personnel serviable, aimable, compétent. Molte Grazie.

Ich habe womöglich noch nie die maximale Bewertung abgegeben - diesmal tue ich es. Die Abholung mit dem Shuttle am Parkplatz funktioniert perfekt. Das Personal ist sehr freundlich. Das Zimmer und die Einrichtung ist beeindruckend. Vielleicht nicht jedermanns Sache - aber wer sich für zeitgenössisches Design interessiert, dürfte sehr zufrieden sein. Eine riesige Dusche (Rainshower) ist nur eine der vielen Annehmlichkeiten. Gerne wieder.

La atención de cada miembro del staff, fue maravillosa, el desayuno muy rico, la limpieza excelente, el lugar es privilegiado en ubicación, la habitacion espaciosa, tranquila, comoda, definitivamente regresaria a quedarme aqui

Tutto perfetto, stanza, colazione e professionalità e disponibilità del personale

Experiência única! Quarto enorme e charmoso, ideal para lua de mel. Café da manhã ótimo e a equipe maravilhosa!

Very nice accommodation

Personalet var ekseptionelt venlige. Gav meget gode råd til seværdigheder, hiking, restauranter. Hotellet og værelset var specielt indrettet i grotter. Værelset var stort og moderne indrettet, god smag. En gennemført dejlig oplevelse. Næste gang ofrer jeg et værelse med udsigt over bjergene.

This was our favorite hotel on the trip. The staff were great offering wonderful suggestions, arranging a tour and taxi to catch our very early train. They even have us breakfast before we left. ❤️ the room was beautiful. I can't recommend this hotel enough if you want to stay in the sassi caveoso.

Ficamos duas noites no Hotel Basiliani, no mês de novembro, quando Matera estava tranquila e lindíssima. O hotel está localizado na área do Sasso Caveoso, uma parte histórica muito charmosa, a cerca de 10 minutos de uma linda caminhada do centro. Como não é permitido estacionar na área do hotel, eles oferecem um serviço de transfer extremamente conveniente. Deixamos o carro em um estacionamento gratuito indicado por eles, fora da zona ZTL, e tanto na chegada quanto na partida a equipe nos buscou e levou até o carro, ajudando com as malas e sendo sempre muito cordial e prestativa. Nosso quarto era moderno , amplo e confortável. Porém, sentimos que, por ser tão moderno, perde um pouco da atmosfera típica de Matera. A iluminação muito branca e a decoração interna não conversam tanto com os tons terrosos e a sensação de “caverna” que muitos hóspedes buscam ao se hospedar nos Sassi. Uma luz mais quente e uma ambientação mais integrada à estética da cidade tornariam o quarto ainda mais especial. Outro ponto a observar é que, em novembro, o ar-condicionado não funciona, o que nos fez sentir calor em alguns momentos e nos obrigou a manter as janelas abertas para melhorar a temperatura do quarto. Ainda assim, a combinação de boa localização, estrutura no geral confortável e uma equipe muito atenciosa fez da estadia uma experiência positiva.

Basiliani Hotel is truly a fantastic boutique gem! The location is perfect — close to everything yet peaceful enough to fully relax and soak in the atmosphere. The staff make all the difference: warm, attentive, and genuinely eager to make your stay exceptional. Every detail feels thoughtfully curated, from the beautiful decor to the welcoming ambience. I couldn’t have asked for a better experience. Highly recommended for anyone looking for a charming, comfortable, and memorable stay!

The staff was fantastic

Wonderful hotel in a great location in Matera. Each room was different and wonderful (we had four rooms). The staff was great and the transfers to/from the parking garage were perfect. We would absolutely stay here again!