Rating & Review Keseluruhan Courtyard by Marriott Alexandria

Bathroom not super clean. Razor cover left on counter and toothpaste on faucet. Room was very clean and hotel is nice.

Pros: Room was large and cold. All employees we encountered were very friendly and nice. Felt safe and was convenient to things that we were doing. CONS: we booked this hotel specifically because there was onsite bar and food, but they were closed the second day so we had to order out drinks and food. First morning, we’re told it would be 45-1 hour wait on breakfast. There was hair on the shower floor and it looked moldy at the bottom. Called down for extra pillows and blankets and told that there weren’t any so we had to sleep 1 adult and 3 kids in a king bed -not comfortable.

Stayed overnight for early am surgery report time.

Room wasn’t clean. Toilet didn’t work and had to change rooms after 1st night.

Comfortable and clean

Didn’t like black desk manager, rude nasty and made me wait with my kids until she fixed breakfast for other guests to check in. Won’t be coming back

Great

This property is very nice. I love the room I stayed in so much that I don't even want to check out.

Here's a visualization for your review: Courtyard Alexandria, Louisiana: Days 1-3 - Air Conditioning: ❌ Not working in living room - Housekeeping: ❌ No service Day 4 - Air Conditioning: ✔️ Repaired perfectly by engineer General Experience - Front Desk: ✔️ Helpful, provided towels for rooms and overall amazing service. Kwaiary was hands down the main reason our stay was successful. Overall Impression: - Despite initial setbacks with the AC and housekeeping, the staff's (Kwaiary) helpfulness and the resolution of issues make me inclined to give this hotel another chance in the future.

Gregory was very nice and personable. Made my chicken very easy and quick.

Front desk staff are super friendly and helpful.

Staff was great!

Our stay at the Courtyard going to handle it was nice. The room was clean and the staff was very helpful.

Room unclean, bathroom floors sticky with hair all over the floor. Mini Fridge was filthy, roaches in the bathroom. Shower doors old and out dated.

Beautiful hotel. Very helpful!

Great staff

Room 221 smelled musty. Staff told me the musty smell was from a cleaning product they use. I'm not sure why a person in charge would purchase a cleaning product that stinks. It was a turn off and made the room seem dirty. I won't stay at this location again.

Lights did not work in restroom mirror sink. I could not do makeup or my hair. Restroom wasnt the best.

There was no toilet paper in the bathroom, no extra bedding for pull out sofa, only one set of towels in the bathroom, the glasses and coffee pot were dirty. Everything else was good.

Lovely stay!