Room is Very small

We're regulars at Suba Galaxy and it continues to offer excellent service and a great buffet dinner at 8pm in the restaurant. Breakfast is included. Our room was upgraded and much appreciated as the extra space and comfort made it so much easier to prepare for our flight to London. Highly recommended, just a short drive to airport.

Very small room- cubicle. Was told I was booking a room with twin beds but only a small bed in an extremely small room

Excellent hotel and Excellent service

Room was spacious, clean and the bed was very comfortable

Room was a closet

Yes, staff were very courteous and room was clean. Airport pick up was also good.

Very clean & convenient. Great service from staff - helpful and friendly. Bathroom was a bit small, otherwise room was good.

Nice hotel, nice room.

Na

The staff at the hotel provided excellent customer service-very helpful. Good value for money.

Nice breakfast

No proper restaurant and no bar

Already gave my suggestions to the Manager, Reception incharge and catering incharge; which they have promised to implement.

A very good hotel Lacked a on site bar and rooms did not have a fridge or minibar. Otherwise a very western hotel. Staff are helpful and accommodating.

Very good hotel

Rooms are so small !! Need to look after food as well.

Promised a deluxe double room and on arrival night given on 3rd floor a room with 2 separate beds.Next day given a room on 5th floor with twin beds joined together with a queen size mattress. For couple of hrs. each day repair work of banging,drilling, scraping etc continued and once again given another room on 7th floor. This room the smoke detector, the TV and the electric lights did not function all through my stay with wash basin leakage and other multiple incidents.

Good Services Good Managment ,room is very Good , Good Location , Breakfast , Lunch Is Good

I have been staying at this hotel during my trips to Mumbai and this was my fourth time I have stayed there. For each of my previous visits, I received complimentary airport return from the hotel (included with booking). Although I had expected to receive the same this time, the hotel staff said that complimentary airport returns are no longer available. This was despite the fact that the complimentary airport return was included in my travel itinerary from Expedia. Upon checking in, the staff said that they had already communicated this change of policy to Expedia. As a customer, this miscommunication (either on the part of Expedia or the hotel) was very disappointing for me. I hope this gets resolved immediately so that no other customers receive incorrect information.