Está en remodelación

The room was clean, staff not very helpful… I was in a hurry and I had requested my breakfast to be delivered at certain time since the buffet area was closed for renovations. Breakfast didn’t arrive at the scheduled time, I had to call front desk a few times.

Muy buen servicio del personal, está en remodelación pero eso no quitó lo comodidad que tuvimos, el servicio al cuarto muy rápido, buen estacionamiento, y buena limpieza, y está céntrico

Pésimo servicio

V

Excelente

todo muy bien, gracias

Muy bue

Great

Hotel bueno, pero más detalles, como café o así

Great hotel very friendly staff

Pet friendly. Excellent friendly staff. But the room was so tiny it was hard moving around in it. The two beds had one foot between them. Same as the walls were about 2 feet from beds. It was basically clean but there was water dripping from the ceiling and it wasn’t the shower. Also water leaking from behind toilet. Didn’t feel clean cleaning up in the bathroom as water or someone’s toilet dripped right over the sink! I would rate it a 2/10 because of this.

estaba en remodelacion y un poco saucio los accesos

El colchón está horrible, no es la primera vez que llego y le quise dar otra oportunidad, pero me fue peor. No lo recomiendo, no hay shampoo, nada, solo una jabón para todo.

Starting with the hotel being remodeled, it was dirty every where. Lobby bathroom didn't have water at the sink, hallways were dirty and hot. The room's floor was very dirty, the a/c never cooled down to a comfortable temperature, we couldn't sleep becaus it was so hot in the room. Staff did not inform us of any of this. No irons available. No restaurant.

Towels had someone’s hair, and the sheets had some type of black stain. AC in one of the rooms we booked could not be put under 26C. Since the hotel is getting remodeled there was a lot of construction going on, lobby and bathroom lobby was not clean, and the construction noises were loud all day. The card they gave us for the parking lot did not work ANY of the times we tried to use it in the 2 days we were there, we had to find parking round the hotel. Even with asking at the lobby they said it should work but it never did.

Todo bien gracias

La propiedad es buena pero ahorita con la renovación mantiene una imagen descuidada, los empleados se esfuerzan por ofrecer un gran servicio y lo logran muy bien. Los días que pase ahi tenian gran ocupación y los elevadores estaban fallando, lo que afectaba el flujo en el lobby.

Supper bien especialmente la cocina con la Chef Veronica

La habitación no estaba bien limpia y estaba en construccion