Trying to drop off my luggage for Checkin the two spots were taken. As they were by the same two cars in the 15 minute only space. The front desk admitted to me days later these were staff members using them for their shift! Problems with amenities not working in the room? Same neglect! Giving you more than half a roll of toilet paper for a multi day stay? Same neglect! Room cleaning? Same neglect! The manager was asked three times to contact me. Either staff just doesn’t relay these messages, or she is the one who doesn’t care! But I was never contacted, because I would have preferred to have given her an opportunity before posting a negative review.

We stayed at this property a few years ago and were impressed. This time not as much ( early April). The new owner clearly is not as focused on keeping propery up. The breakfast is no longer provided by the restaurant and they are clearly cutting corners on costs. The weekend staff Easter weekend were laughable. From sitting in view of patrons with feet on desk. To lying on front desk watching movies on their phone. That being said the location of this place is excellent. The rooms are spacious and have a lot of character. Just needs a bit of up keep and some staff coaching.

I absolutely loved the room that I stayed in. Very unique and wonderful. The staff are excellent and the breakfast was great. I would totally stay here again

Room not clean in the corners. Lots of dust. Bad odour throughout. Smelled like a litter box. Very loud music playing early morning and late from business underneath/near by. Otherwise, decent option for price.

Nice boutique hotel

Nice hotel. The lobby was maybe a little too fragrant for me. If you are sensitive to smells this may not be the best choice for you.

Overall, an enjoyable stay, with interesting room features and furniture. I would be happy to stay again, but would plan to bring earplugs. Sound isolation is not this hotel's strong suit, with creaky wooden floors and music from the restaurant underneath heard clearly until 11pm. We could even hear the person in the next room over walking across their room once the music from downstairs died down! The continental breakfast is simple but sufficient. The bed was comfortable. The hotel does lovely things with wood carvings, stumps, natural edge tables, etc. Fast internet.

Room was clean and nice. No refill of the soap dispenser in the shower and no water pressure. You can ear everything that is happening in the streets and in the room next door.

Tres bien

Boutique hotel with character in the downtown core of Montreal. I’d stay there again.

L’emplacement est très bien, mais l’état des chambres semble s’être dégradé depuis 3 ans selon les séjours que j’y ai faits.

reno not completed (no paint over chipprox patches)

No pressure in shower and room needs a little bit of love

Fantastic stay staff was excellent

Room smelled like swear gas and covered up by plug in scented air deodorizer. Staff did not apologize for smell and we were. It moved.

The room had a very bad sewer gas smell from bathroom when we entered the room it was pungent and hotel attempted to mask the smell with two plug in air fresheners. Hotel was full so could not switch rooms. Really dissapointed and staff didn't even apologize for the condition of the room

The breakfast options were a bit limited, since it lacked protein

Check in delayed by 45 min. Lobby incense smell was head ache inducing.

Hôtel bien situé et très belle déco

Street noise was loud all times of the night due to older windows. Lots of noise from the floor above. Toilet was wobbly. Vending machine didn’t work and staff would not reimburse. Heavy perfume smell in lobby, not ideal for those with a sensitivity to scents. Dried blood stain in bedding (washed but none the less), only saw it on my last night and was grossed out. Staff was nice enough but the experience overall was less than expected. Owners prioritized aesthetic over practicality and safety - rooms have steps as you walked in that go down, at night this is difficult as you navigate from the bathroom to the bed, some form of lighting or glowing markers would be helpful. The shower is directly visible from the bedroom due to a glass pane, partial privacy is only possible due to curtains that are not double paneled or blacked out. Though the location is ideal to the Bell Center, public transportation, and a good nightlife, I'm not sure I would stay again. The highlight was the smoothie bar next door, called Tropé.