Rating & Review Keseluruhan Crowne Plaza CHARLESTON AIRPORT - CONV CTR by IHG, an IHG Hotel

It was a little noisy but we were on the first floor near the bar

Rooms need renovating, headboards were in disrepair, baseboards coverings were coming undone, bathroom mirror light didnt work, sheets had some stains on them, overall wear and tear of the room, elevators were stopping abruptly on each level, elevators were not clean. At best, this is a 3 star hotel.

Comfortable rooms, friendly and helpful staff. Close to shopping and to the airport.

Busy hotel. Good bar and good food.

I really enjoyed my stay here. The employees that I met were nice and helpful. The room was very clean and decorated nicely. I never had an issue finding parking, even on a weekend evening. Great shopping and restaurants close by. There is even a restaurant and bar in the hotel. I will definitely stay here every time I visit Charleston!

Good value.

Convenient and close to the airport. Room was feeling a little old. Close to the elevator and not quiet, and was woke up every time someone came through. Ask the desk for a wake up call that I never got. Clock in the room was not set to correct time and couldn’t figure it out. No list of channels fit the tv in room. Room service was good. Overall for the price I paid I felt it way too much!

Friendly staff

Great location close to the airport. Updated and comfortable, wonderful customer service. Great value.

Location

Large room

Could definitely have better towels

I have stayed at several Crown Plazas over the years and they have always been top notch. However This one at Charleston Airport was very outdated and run down. Very disappointed.

Overall staff was terrific. Rooms were not, first room was filthy, closet door broken with the wood peeling off. Staff did not hesitate and move us. Second room was better, still felt dirty, ceiling in bathroom was in rough condition with holes and what looked like mold. Decided to just stay as we spent very little time in room.

This was the best stay out of all my Charleston stays. Every 100!!!!

Nice room but just ok. Had a weird smell not bad but not good either. Ice machine was out. They need to have a hot tub. Come on man a crowne without a hot tub

Loved the airport shuttle being available at 1:00 a.m.

Car was broken into on the first night. Right elevator made us feel unsafe

I LOVED EVERYTHING ABOUT MY STAY CAN'T WAIT TO COME BACK ALL STAFF WAS KIND AND VERY PROFESSIONAL THANK YOU ALL FOR MAKING OUR STAY SO COMFORTABLE

Staff was great, curb appeal and foyer inviting. Room was a impressive size. How ever furniture was worn example headboard of bed. Hopefully they will be replacing soon. Definitely would stay again.