Rating & Review Keseluruhan Nautilus Surf & Yoga Villas Santa Teresa

We loved our stay at Nautilus. It was a perfect location close to plenty of restaurants and shops. It was a short walk to amazing sunsets on the beach. The room was perfect for our needs and our 2 day stay in Santa Teresa. The pool was lovely and the environs quiet and well manacured. We would definitely stay here again.

My daughter and I had an excellent stay at Nautilus. The staff were very friendly and helped us with everything we needed. We loved that the place has it’s own yoga deck, where we enjoyed yoga and a moon tribe gathering under the full moon. We also liked the small pool, the hammock ouside our villa, and the closeness to one of the most popular restaurants; Eat Street! It is also a calm neighbourhood, and close to the beach. There is a free parking outside, and a kitchenette. Very convenient. We felt safe and taken good care of. Can definetely recommend this place!

Money was stolen out of my bag while cleaners were in my villa twice. Please use the safe and video tape locking your valuables as evidence.

Sixth trip to Santa Teresa, second time staying at Nautilus. I'll be back in a few months again and will stay here for my third time.

Very friendly staff, I tried yoga and it was a good experience. Rooms were spacious and clean. I will probably stay there again on my next Mal Pais trip.

The property is unmanaged, the owners have placed international student volunteers to mind their business for exchange of housing. They are pleasant but that does not replace professional and trained staff. At the end of the day, the guest is cheated service. Sad, sad.

Great place and great value. My recommendation for sure.

This is a really special place. Whether you are staying here, having a meal, or merely stopping by for some yoga, you are bound to see a smiling face and leave feeling better than when you arrived. I was fortunate enough to stay here for a few nights and felt extremely relaxed when I left. The villa was perfect, the meals were delicious, and doing yoga in the treetop level studio rounded out a truly memorable stay. I even got to take part in a delicious vegan, italian pop-up dinner and met some really nice people along the way, none more welcoming than the staff here. This place is great. Thank you for a great stay.

Close to beach access and restaurants. Lovely yoga classes. Staff helpful.

Amazingly cozy hotel with a great group of staff and owners. Good food. Yoga. Situated good. Far enough from the mainstreet to not get bothered but close enough to beach and restaurants. Perfect!

Manicured environment, friendly staff, terrific amenities, and secure.

We were suppose to stay here right as the pandemic hit. The property asked if they could keep our money rather than refund and we could reschedule when it was possible. I’ve tried reaching out many different ways with no luck. I understand this was hard on businesses, but some kind of response would be nice. We’d love to go back if possible.

Beautiful hotel away from the main street, my room was big, included living space and kitchen. They have a lovely pool and yoga studio- beach and wonderful restaurants within walking distance. The owner Martin and staff Rami were so helpful with all my questions and set up taxis as well as my snorkeling tour and necessary covid test. They made me feel at home and I really enjoyed my stay!

This Orel is located centrally and easy to get to beach, restaurants, and grocery store. The front desk was never around to answer questions. We went to motel across the street to book tours etc. restaurant was closed. I had to ask for linens. The bed had no bed cover so it was a thin sheet and bed was hard and scratchy. I felt like since it was the slow season( may) they went on their game. I would not stay here again.

I had such a wonderful time at Nautilus. The pictures don't do it justice. When I walked into the hotel, the first thing you see is the lush green plants all the way down the main walk way that lead to the swimming pool (spent a lot of time here to cool off from the heat!!). The property is nice and quiet and the villa was way more spacious than we were expecting. The manager organised some surf lessons for us to make the most of the beach being a few mins walk away. I wish we had more time here. We'll be back.

My wife, 2 year old, and I stayed for six nights. When we arrived, the manager JP told us to use WhatsApp him if we needed anything. The listing on Expedia states, "the front desk is open daily from 7:00 am to 8:00 pm." The manager was only on the property for about 2 hours around noon for 4 of the days we were there. The two staff members who do not speak English were on the property about 5 hours a day. The hotel stated, "personal protective equipment worn by staff." The staff and manager never wore protective equipment. Because the manager was never at the hotel, I organized our activities myself. Our hotel room was infested with ants. The manager laugh and did nothing about it. There is bug spray for sell at the local grocery store. Our room had a broken fan, doorknob, lights were not working in every room, the doors were falling off the hedges, the TV remote did not work, and the safe did not work. The manager said he would fix things, but only fix half the things. The room had dead insects in it the whole time we stand there. There was a rusty nail by the pool were our child played. One night we could not get our stroller in the property because it was blocked by cars and ATVs. The property gate was not lock at night, so anyone could come in without staff members there to watch. The manager and staff became rude and ignored us as we reported the issues we experienced. I emailed the owner, but he ignored us. Expedia contacted the owner, but he would not refund us.

Room was great with nice outside patio. Pool was close and the hotel is walking distance to beach but not too close to be dusty and noisy. loved hearing monkeys and birds in the morning.

Location is very convenient; close to restaurants, the beach and stores. Immaculate clean and quite! Loved the entrance full of lights at night. Definitely recommended!!!

Great location and staff. A little loud at night as it’s close to a hilly gravel road. Easy walk down to the beach. Nice little plunge pool in the back.

Actually, previously I had posted a comment complaining about not getting my refund due to a cancelation for this week due to the pandemic. Turns out, Hotels.com is keeping my money, according to the Nautilus- which seems like a great place, but since the wedding of my daughter got canceled, we obviously are not traveling since the country is closed. I will say I had TWO different reservations for other family members that the Nautilius DID REFUND. Here is what the hotel said: ""You didn't stay with us so the review is a hoax. We don't hold you funds, you booked through Expedia, they have your funds, hence the reason we recommend booking direct. This way Expedia doesn't get to exploit the hotel whilst they retain the guests money....." SO.... My Question to Hotels.com, WHERE IS MY REFUND???