Amazing experience if you’re going to Nanjing you should stay here.

Rooms were very clean and the hotel smelled very nice overall. Hotel setup was a bit weird. The check in lobby was actually on the 23rd floor, so you don't get that initial grand lobby feel when you walk through the main entrance. The hotel is also connected to a very nice shopping center with plenty of shipping and food options. It is also very close to Xuanwu lake. The staff was super helpful and nice. We needed an extra wheelchair for my parents and one of the manager went out of his way to borrow it from a different hotel for us since their has an issue with the wheel. We also forgot something in the room after check out and they helped us ship it to our next hotel in Shanghai. Overall, a positive experience.

Wonderful

沒有太多湖景

Nice view out there

酒店湖景一流。書枱自動升降設計極好，設有人體工學椅；房內光線適合工作，電線插頭充足；非常適合商務出差。是我多次商務工作酒店最佳之選。

朝食豊富

Clean room, ease access to all transportations.

Da un'hotel del genere uno si aspetta una certa qualità, invece il mobilio della camera era rotto, la camera poco insonorizzata e in generale l'albergo deludente. La colazione non all'altezza.

The location is decent and staff are good but rooms are small, breakfast offerings are standard and boring and the lifts are a bit of a nightmare.

great hotel

可以， 但是 sauna room was broken. I couldn’t use it.

Convenient and easily accessible to transportation.

Excellent hotel , very nice ambiance, nice staff

I had a delightful stay at Westin Xuanwu Lake. Great location. Excellent service. Unbeatable views and breakfast buffet. Highly recommend! I'll definitely stay again next time when I visit Nanjing!

My stay at Nanjing Westin was the worst in my life so far. Went for breakfast around 9:45 AM, waitress guided me to a table for two, but right after I sat down, a man came and told me it’s his table. I had to find a waitress to get me another table, unfortunately tables were nearly full until i saw 4-5 guests about to leave, but there’s a kid so foods were all over the place near the baby seat. I asked the waitress to clean the table and floor so that i can get seated, it took maybe 5 minutes for them start doing the cleaning and they seemed not be aware of the inconvenience they brought to customer. When my friend came and found the table is still not ready, we started looking for other table and there were two guests about to leave, so we finally got seated. Apart from the poor experience during breakfast, the sink in the room was not clean at all, since I was pretty tired, i decided not to argue with the hotel which i now think i should have done it. When i checked out, i told front desk what i have been through and she was very sorry about it. She offered me free afternoon tea or buffet dinner which is kind, but i didn’t want to go the hotel again.

交通方便，位置很好

Great location and close to subway but the bathroom kits are only 4 star standard. Bed too soft. Airconditioning not working properly

It was convenient to where I wanted to go thoughout the city.

very nice hotel. will recommend to friends and definitely will come back again