Rating & Review Keseluruhan DoubleTree by Hilton Hotel Girona

We've stayed at various Hilton properties prior to our stay in Girona, and I can honestly say that we were underwhelmed! While checking in, you notice that the reception desk is worn, dirty and untidy. The young man that checked us in wasn't very helpful; he didn't advise us the times for breakfast, or indicate to us where breakfast was served. In my mind, this is something you automatically tell EVERY guest on arrival. When we got to the room, we found it to be very tired; the furniture was very worn and chipped, cigarette burns on the bedside table, the mirror on the sliding wardrobe door had been broken at the bottom, the toilet seat loose and moving about, and worst of all, the laminate flooring was splitting, cracking and moved to the extent that in several places, you could fit your finger into the gap between the end of the sections of flooring. The view from the room wasn't appealing either - looking directly onto the balconies of residential apartmentments very close by. You were aware that if you could see them so clearly, that they could also see you too - especially the man who had a whole office set up no more than 50ft away from us! I doubt the view from the front of the hotel would have been better, as right opposite the entrance was the rear of a supermarket and the entrance to their car park! Apart from a nearby music venue, there is nothing of interest nearby, and we would have been better served in a hotel closer to the city centre restaurants and bars.

What I liked about it was it was close to the railway station but the Aircon didn't work... food delivery sucked...the reception waited for 1.5 hours and did not inform me the food had arrived. There was no literature for tourists.

Good Location clean

Séjour 1 nuit . Bon emplacement pour visiter la vieille ville, la cathédrale etc…

Buen hotel y ubicación, cercano al centro y a la estación de trenes.

Todo bien, el personal muy amable

Buen hotel, buena atención, solo que creo que bastante caro con relación a calidad y precio

Very clean comfortable hotel 15 min walk to the city centre. however we had several issues with the keycard not working for the room. The bar area was closed at 10 which seemed to be very early. The sun deck wasn’t open even though it was 25degrees.

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Très bel hôtel bien placé à 15 min du centre ville de GIRONA. Nous avions une chambre communicante et nous avons demandé à changer cela a été acceptée tout de suite par la réception merci encore !

Excellent staff and Service

Excellent service, very gentle staff. Breakfast quality is very good and ladies managing it offering an outstanding service.. Modern and comfortable rooms.. Modern conforta

Staff abd cleanliness are good but honestly surprised its a hilton. Very worn and dated abd the beds are horrific. Having just come from barcelona hilton it was like chalk and cheese

I have not had such a bad hotel stay in a long while. The front desk staff is fine even though one of them said one of our room numbers out loud. The beds are not very comfortable, and when I checked in the wheels of my bed were not even locked so the bed was sliding and I saw there were holes in the walls behind the bed. Besides the holes, the walls are paper thin and I could hear every word being said in my neighboring rooms. They also had a linen delivery scheduled for 7am and it was so loud through the window it woke me up. When the cleaning staff is working you can hear them slamming into the walls, loudly dragging furniture, I even heard glass breaking. So overall very uncomfortable stay and I expected much better from this brand.

A great hotel for work in Girona

Estancia cómoda. Habitación muy aseada . La atención del personal es excelente. Todo muy bien.

El trato personal y la privacidad

Goed hotel , parkeren met bestelwagen is er wat moeilijk .

Buena ubicación, a 20 min a pie del centro histórico. Posibilidad de aparcamiento en el hotel, lo que nosotros lo dejamos al otro lado del río ya que es gratuito. Personal amable en recepción. Habitación cómoda y con todo lo necesario. Sin duda, un acierto.

Hotel recomendable, cerca del centro a pie, las instalaciones muy bien, le hace falta un gimnasio, que no tiene, por lo demás perfecto