Rating & Review Keseluruhan Hotel Imperial

Ich wollte stornieren aber die haben mor nicht mal geantwortet obwohl ich extra bezahlt habe um zu stornieren können

well... I think you have to intermediate somehow. When I arrived, they said they know nothing about the room and should check with you because you didn't send them any message, for my booking. Then I asked for the invoice, since I paid with my business card (it was a business trip) and they said again that you have to send them I do not know what chip, so only after they could emit a proper legal invoice. So... do you do something or shall I ? thank you

Room very big and clean , the only negative thing was that in the toilet weren’t any shampoo or detergent . The breakfast was good and the service nice

Most of the staff (mainly at reception and breakfast area) are in desperate need of a customer service & hospitality course, otherwise no lament at all. Breakfast is good and so is the hotel in general.

Hotel molto bello e personale molto gentile e anche molto disponibile . Ottima la pulizia e anche la colazione (non molto ricco il buffet dei dolci ma è normale del resto). piccola pecca è la mancanza in bagno di una spina per attaccare il phon e il parcheggio interno molto piccolo siamo riusciti ad usufruirne una sola sera e la seconda abbiamo lasciato la macchina in un parcheggio confinante di un supermercato ( per fortuna controllato dalla vigilanza). Ma assolutamente soddisfatti. Anche il vicino ristorante è molto carino ottimo cibo e molto economico

I was at the hotel and the hotel refused accommodation The hotel refused the accommodation because there were no rooms available and I had to look for another hotel This situation has caused a waste of time and money

I was at the hotel and the hotel refused accommodation The hotel refused the accommodation because there were no rooms available and I had to look for another hotel This situation has caused a waste of time and money

The hotel refused the accommodation because it had no rooms We had to look for another accommodation

Soweit alles ziemlich okay, nur das Frühstück miserabel, immer ganz genau das gleiche wie am Vortag.

Camera sporca, lenzuola piccole che mancano 10 cm per coprire il materasso. Bagno senza asciugacapelli. Parcheggio auto solo per 4 auto , tutti gli altri ospiti devono parcheggiare in strada. frigo in camera non funziona (chiesto spiegazioni al personale: risposta non sa cosa dire ). Colazione con pane confezionato, caffè espresso a pagamento.

Connection wifi impossible même après avoir averti la réception. Beaucoup de nuisance sonore dans le quartier ( petit supermarché ouvert 24h/24 en bas de l'hôtel ) Très peu de debit d eau au robinet salle de bain et pas de volet ou de rideaux occultant Petit déjeuner très moyen.

The employees are all really friendly and help you every Time The Hotel is really nice and clean and the Breakfast is also awsome. If you walk, you are in 15-20 mins in the Center, but there are also a Busstation and Taxis directly in the Front of the building The parking lots are Not enough and we had Problems to sleep at Night, because there was no AC in our room and without it was in our room really Hot we had to Open the Windows at night that we can sleep, this is why the comfortable only gets an OK from us.

Leider zu kurz und Sommer. Klimaanlage war nichts.

It sad a nice stat but they had a problem with the air conditioning so the room was hot.

I like a firm bed, but these were almost solid. It would also be nice if the rooms had Tea & Coffee facilities.

Pas de restaurant, pas de discothèque comme indiqué sur le site hotel.com, petit déjeuner très simple

The hotel is great, but I have one problem with the payment. As soon as you arrive they are kindly ask you to pay. I don't have a priblem to pay up front but I never do this because I need to know what I get for my money. What if I refuse the room because is dirty (never happened so far at this hotel) or there is another problem? They have to give the money back and this means lost time. This is the only problem from my side. This was the third time for me at this hotek.

Das Personal ist freundlich und das Hotel sauber. Leider gab es in unserem Zimmer keinen Matrazenschoner und das Bettlacken war für die Matraze zu klein und hatte sich in der Nacht verschoben, sodaß man auf der nackten Matraze aufwachte. Die Zimmer sind mit Teppich ausgelegt, das ist Geschmackssache.... Das Frühstücksbuffett ist reichhaltig und gut.

Our stay was great the hotel was good the rooms great. It is a littel far away from the center.

Ansich ein angenehmes Hotel mit schönen Gartenpavillions zum Frühstück geeignet. Leider ist das Personal spätestens beim Frühstück unterbesetzt oder überfordert. Als ich eine halbe Stunde vor Serviceende frühstücken wollte fand ich nicht einen abgeräumten, sauberen Tisch. Und das für nicht Fleischesser magere Buffet war noch dünner gesäht. Und Scheiblettenkäse finde ich neben der Ökobelastung auch noch schlecht. Das Zimmer war spätestens im Bad renovierungsbedürftig. Fehlende Ablagen im Supegelschrank, unterschiedliche Farbstellen an der Türe, der Kühlschrank kühlte nicht.