Good room

Chambre

X

Oui, the room was impeccable and the people there are very courteous. And so nice. I especially appreciated the soup and tea and fruit that was offered at the reception when I came in the evening. That was a real plus. Merci!

Saunas were a big plus

Mysigt hotell, bra läge, mycket hjälpsam och tillmötesgående personal.

Gutes Hotel für einen Kurzaufenthalt in Maastricht.

Very loud. Room was street level right across a bus terminal

We weren’t happy with our room and they kindly and promptly changed us to an apartment at no extra cost, very impressed

Staff was ok, as expected. We did not had breakfast tere so can't comment on that. The problem was that this was advertised as a SPA hotel, but it did not had a SPA!. You expect a relaxing environment, and I paid also extra for the deluxe room with a nice view as described in the website. But it wasn't really a "deluxe room but just a standard room where you could not even control the temperature of the room. I complained but nothing could be done. The room felt cold for the whole duration of our stay. I am very disappointed as it was supposed to be a romantic/relaxed weekend with my wife and at 7am in the morning a huge excavator started digging just under our window on Saturday morning!! It spoilt our intention to have a laydown after a long journey to drive there. Simply unacceptable for an advertised SPA hotel!

Veel geluid van trein en zeer slecht bed. Ontbijt was heel goed en personeel heel vriendelijk.

Während meines 2 nächtigen Aufenthalts habe ich mich sehr wohl gefühlt. Das Personal war freundlich, das Zimmer war sauber, die Betten bequem. Besonders hervorzuheben ist, dass es jeden Tag eine Suppe mit Brot und Obst für die Gäste gab- und das gratis. Das nenne ich Service! Ich würde wieder kommen.

Really nice and large room, well kept and clean, comfortable - nicely decorated. The open bathroom situation was interesting, and a challenge not to get the floor and curtains wet. Spending time having a standup shower was therefore not possible. And it was a little challenging if you’re sharing a room with a friend. Unlimited coffee in reception, but coffee was fairly bad sadly.

Alles okay

Staff was very friendly and helpful. We also enjoyed renting bicycles from the hotel.

always a good stay here. staff always professional yet friendly. parking is the only small difficulty

Ontbijt was goed. Veel restaurant op loopafstand

Lovely environment with easy access to all one could want! Will visit again.

Vriendelijke personeel

Almost everything was exceptional. The room was spacious, clean and comfortable. The service was friendly and efficient. We only had two minor issues - our promised “to go” breakfasts were not ready as requested but the staff quickly remedied. Secondly, they have sweets available for purchase but when we looked at them, they were completely covered in bugs. These two issues did not take away from the overall very good experience with this hotel.