Rating & Review Keseluruhan Sheraton Grand Beijing Dongcheng Hotel

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I was satisfied with my stay in this hotel. Staff were polite and friendly. My room was spacious. Most importantly, the pool was long enough, even though at times, it was a bit crowded. My only comment was the unavailability of a business center for guest use. (Its center was restricted for privileged guests.) I did inquire the availability of such facility prior to my booking and was told that it existed, but no mentioning of privileged guests was given. I would have brought my own laptop (prefer not to do that during my vacation) or booked some other hotel. At the end, I was given the privilege to only visit the center and use its computer ONCE... this was somewhat disappointing. I started my trip in Vancouver and now continuing with my trip in Hong Kong. The hotels in both cities provided desktop computers, printers, etc. for general use. (Otherwise, why would I be able to type in this comment now!) There will not be much overhead to set up a business center for general use and it will bring much convenience to guests.

Excelente experiencia, muy buen hotel.

Everyone is very friendly and helpful. Not to mention the variety of breakfast was huge. One day I was late for breakfast and they are already serving lunch, I asked for a togo coffee and they gave it to me free. The area it located has multiple other big hotels too and it makes me feel safe even i was out till mid night.

Good service!

Clean hotel and staff was friendly.

Excellent!

Great location

Nice clean hotel! Area around hotel was convenient. Next to a mini shopping mall, with a market and many restaurants.The beds were comfortable, the staff were nice. But, the a.c. in our room was a bit noisy.The subway station was a bit of a walk, about 15 minutes. Overall I enjoyed my stay.

A nice place to stay for doing business in the northern part of the city.

早餐品种丰富

Good location and good services

Location is great.

great service and comfortable room

酒店外部和大堂环境还是可以的，很气派，房间面积也不错，但是住宿的舒适度比较一般，被套和床单很潮湿，室内有异味，对于一个五星级酒店实数不应该，希望改进

和平西橋駅から歩いて15分くらいでホテルに到着しました。ホテルの受付では丁寧に対応されお部屋も綺麗でさすが５星だと思いました。朝食ビュッフェは予約してましたが、時間がなく使いませんでした。次回は是非使ってみたいですね。

Awesome

It is nice hotel

スタッフも、設備も良かったです！ 朝食が美味しかった。 時間がなくて、プールを利用できなかったので、次回は利用してみたいです。 しないあのアクセスも良かったです。 ありがとうございました😊

一人のビッフェスタイルの食事で、席を一旦離れる時は悩みます。