Rating & Review Keseluruhan The Kirkhouse Inn

This is our 3rd stay at this property and were delighted to get a an upgraded room - it was big with a large couch and coffee table in addition to a double bed. It looked as if it had been recently upgraded. It had a great view of the hills and the car park was close to the main door. On the down side the room was directly above the bar which was very lively and there did not appear to be any sound proofing, however the noise stopped soon after 11pm. The bathroom was big with an over bath shower which had adequate but not great water pressure, it took a wee while to get the water to the correct temperature. There were multiple internet repeater stations in the corridor leading to the bedrooms with one just outside our bedroom door, however we were unable to connect to the guest wifi. The repeater outside our door was occasionally blue but mostly orange, the others in the corridor were blue. We did report this to reception but he just said we should be able to connect, however we couldn't. On previous visits we had booked breakfast and it was very good, this time when we asked about breakfast it was going to be £17.50 per head which we were not prepared to pay.

Das Personal ist sehr nett und auch das Frühstück war sehr gut. Wir hatten ein modern eingerichtetes Zimmer. Einzig allein der Blick für Details hat uns ein wenig gefehlt. So hatte ich angemeldet das ich glutenfreies Brot zum Frühstück benötige - es gab leider keins. Am Frühstückstisch hatte ich eine sehr dreckige Tasse eingedeckt. Das Badezimmer war an ein paar Stellen nicht so sauber - Flecken auf den Fliesen, schimmelige Fugen. Zu allem Unglück ging auch unsere Dusche nicht - da gab es Probleme mit dem Wasser. Das Personal hat sehr freundlich reagiert auf unsere Anmerkungen, aber sowas sollte nicht passieren in einer ruhigen Zeit.

Lovely place, very clean and comfortable rooms. We had a a bit of an issue at check in, we had booked a family room which turned out to be a double bed and a trundle bed which they brought up. The trundle bed was not fit for purpose really, it didn't look safe to sleep on. Couldn't fault the staff or the manager though, they were very helpful and made sure to try and resolve the issue for us straight away. The bar and restaurant area of the hotel is lovely, it was really cosy and relaxing. We had dinner in the restarant both nights we stayed and all the meals were were great, couldnt fault any of it. Would recommend this hotel but just be wary if you are booking a family room as it is not actually family room that you are getting.

Suite was tasteful but a little worn - in bathroom in particular. The shower took easily 10 mins to heat up. Was on the brink of giving up when it began to heat up. Didn't like having an overloaded extension in the room. The young guys working in the dining room were terrific -friendly, polite and professional. Ross handled an issue with our booking immediately. Food was very good. I would return.

Excellent service nice big room very good value for money

Lovely old Inn. Fabulous food, amazing staff - so warm and friendly and helpful. As it is a very old Inn it does not have the best soundproofing but it was quiet from 11-7. Also recommend that people be able to add tips on the machine as us foreigners don't often have cash on hand. Felt terrible not being able to tip staff for their awesome service! Matt the manager is a gem!

What a great find. The downstairs of the hotel has been upgraded and was cost, tasteful, excellent service from friendly staff. We had the 6 course tasting menu for dinner which surpassed all expectations. The restaurant for Sara by Sanjay was beautifully decorated and each course was sublime. Service was exceptional and overall atmosphere really lovely. Hotel in process of upgrading bedrooms and will all be lovely when complete. We will be back - brilliant stay and would definitely recommend.

Lovely location but the property is dated and needs some TLC.

Great restaurant, however the inn was a bit worn down, the blanket on the couch was dirty. NO WIFI.

Convenient for John Muir Way. Nice restaurant with friendly staff.

Kirkhouse Inn was a great place to stay. Certainly an inn built in the 1600’s will have its quirks, as the Kirkhouse did, but it was quiet, comfortable, and very cute. The two restaurants downstairs are fabulous as well. Definitely would stay again.

A quaint inn with an excellent restaurant. But, what really made the stay pleasant was the staff who are friendly and who made this a great place to stay

Beds need an upgrade as do the pillows. Hotel needs upgrade

Staff all friendly and helpful but the room while clean was very tired. Also no WIFI I asked if they had any. Was told it was patchy but would give it a go! Nothing.

Good food. Having been here before for lunch we decided to return for dinner and stay the evening. Food was excellent, rooms rather dated and require upgrading but clean and functional.

No tv. No Wi-Fi. Overcharged compared to Expedia’s confirmed price.

Stay was okay, except for the very loud event happening in the bar downstairs. No one told us this event was happening and it was very loud in our room until 12am. We were hoping for a relaxing early night in and this was not what we got.

The kirkhouse inn looked great from the outside. The bar area and reception was very nice. Unfortunately when we got to our room we found it was very unclean. In the bathroom it was clear someone had shaved and they hadnt even wiped away the hairs. Makes you wonder what else they havent cleaned when they dont even wipe away the most obvious dirt. Other than that the room was worn. The trashbags in the bins were dirty, you could see they had just taken the trash out of the bag and not changed the bag. The bed was the most uncomfortable out of all four hotels we stayed in and the bar was right underneath us. It sounded like the party was in our room. Also no wifi in the room.

Stayed one night in Room 19 on 21/9/2023. Asked for room change next day which was agreed but when we tried to tell owner about the various faults as he should know about them, he accused us of being abusive, insisted on giving a refund and was adamant we should leave which we had to do. Unable to book any hotel within 10 miles as it was a Bank Holiday weekend. Faults were: No info re breakfast or meal times or menus or prices. Had to ask. WiFi in bedroom too weak to get on any websites so we couldn't watch TV on the laptop in bed. No TV in bedroom either. No mattress cover on the bed. Bed very short, about 5.5 feet long. Double not kingsize. No wardrobe. Grubby cupboard off the sitting room with rail and hooks attached to walls for clothes hangers. Very makeshift. Ceiling stained. No wall electrical sockets at suitable height for kettle. Had to turn the bin upside down on the floor and place kettle on that to reach the socket. Dangerous. General level of finish and decor very poor: Grubby broom cupboard as above; white paint splashes on bedroom wall painted a darker colour; sash cord cut and hanging from bedroom window; window paint poorly finished; black around sealant around bath; wallpaper peeling in bathroom; lumps of dirty sealant at the back of the bath taps; windows of bedroom and sitting room have obviously patched up ceiling above them where presumably some other curtain rail or whatever has been removed; dirty black/mouldy overflow to sink. Have photos.

Wonderfully charming location, facilities and staff.