Heritage building

Always clean and tidy, and comfortable. Breakfast good as well

Quirky 13th century hotel with many different lounges. Modern rooms but maintaining the original fabric. Nice breakfast

Na

No hot water in my room evening or no hot shower but was ok in the morning. Also when booking says parking available but only get a email saying it’s £20 to park on site and no option to cancel the hotel and move to another with parking included and because of this I won’t stay there again

Older building, creaky floors. But nice and spacious. Overall good hotel

The manager was incompetent

Very nice service!

The hotel hosts weddings. On the second night of the stay there were drunk wedding guests fighting and arguing in the hotel courtyard until at least 3am!! We did not sleep at all!

Great location, nice big room making for a very comfort stay.

Great Character, friendly helpful staff. Some areas could do with a little TLC.

Friendly staff good food great location

Lovely hotel. Stayed here twice. Would highly recommend.

All the staff we met did their best to be helpful. The £20 car park was not fit for purpose: I had to be guided to park between pillars that were so close that then I could not open all the car doors. The room was supposed to be wheelchair accessible, but there was a step and a very stiff door into it, and there was no hand rail by the WC. The choice at breakfast was very limited; the orange juice was very watery; there was an extra charge of £3.50 for hot chocolate on top of the £16.50 charge for breakfast, which had no reduction for those that did not want a cooked breakfast. Our cooked breakfast took so long to arrive that we were refunded the charge for breakfast! The computer at Reception was very slow.

Phoned day before to check access to room as I have walking difficulties and use a wheelchair at times, spoke to Aaron was on duty who said the lift was not working, he very kindly moved me to a ground floor room so no stairs which was perfect, and a ramp was put to go to the bathroom Thank you Aaron for your help

Nice hotel in centre of Salisbury.Public Car Park available next door,free parking 18.00- 08.00.Quirky old hotel with corridor’s everywhere.Hotel room had opening windows but was quite stuffy,with excessive tog duvets for time of year.Breakfast was fine,with choice of continental or cooked.Plenty restaurants within easy walking distance for evening meal.

Dreadful “car park” can’t use before 3pm check in. £20 to park. Difficult to turn car, reverse onto 2 lane one way busy street. Old hotel, staff trying hard to provide good service. Lovely outdoor seating courtyard area. No air con but fans provided.

Great little hotel with a lot of character in the centre of Salisbury. Staff are very friendly and helpful. Breakfast caters for all.

Great stay in a wonderful hotel

Room was comfortable although the basin taps moved andone of the screws was missing from the hook on the bathroom door so couldnt really hang anything up but all minor issues.Lovely view from the window overlooking the courtyard.Very pleasant stay