Rating & Review Keseluruhan Hôtel Riad la clé de Fes

Unique

The staff was amazing. The receptionist Ikaram welcomed us with a cup of tea and invited us to wait in the garden. It was impressive to see how attentive she was with us while multitasking and helping other guests at the same time. She was so kind and responsive! The riad is in a great location — just a few minutes’ walk from the Blue Gate of the Medina. The area feels safe and quiet. The room was spacious, and the breakfast was delicious and varied. Totally recommended!

The hotel was in old city which is walkable but parking was tuff. The property was great and clean. The staff was great and very helpful

Great stay , wonderful staff , highly recommended

Pros- EVERYTHING Seriously, we were treated so well that we'd go back just to visit the owner and staff..They treated us like royalty. The riad is absolutely gorgeous and clean. Cons- NOTHING

Stayed 3 nights and only had one with hot water. Excellent location. Heating system was not very good. Lovely staff but put my “needs to be refrigerated” medicine in the freezer so I had to throw out $1000 worth of medicine. breakfast was quite nice.

Un accueil chaleureux, un Riad magnifique, une cuisine maison traditionnelle délicieuse et des personnes bienveillantes à notre écoute. Un énorme merci à Ziyan et Imane pour ce séjour inoubliable ❤️

The staff was spectacular. The place is very clean. Excellent location. Beautiful terrace.

Excellent great place all around highly recommended

this was the first time we stayed at a Riad. the courtyard and the rooftop terrace are really nice. the location is very convenient, easy walk to the medina. the rooms are small. the bathroom is not ideal. the staff members are all very friendly and helpful.

Everyone at the Riad was warm, helpful, and exceptionally friendly.

Not up to 4 star rating. Many better Riads in the area. Not clean. Not much to eat for breakfast. We were asked to check out before 11am. No one helped to carry heavy luggage to go down from difficult stairs. Do not recommend this place.

Beautiful Riad in a great location. Excellent, attentive staff in a fantastic building made for a great base for our stay in Fes.

They are all so kind and friendly. I am looking forward to came back again

車から降りた後の距離も近く、ブージュールド門まで徒歩10分弱で便利です。また宿泊自体も問題ありませんでした。ただ次の2点は非常に不満です。まず、事前にホテルから指定の降車場所に着いたら担当の女性に電話をすれば迎えに来てくれるとのことだったにも関わらず、その担当どころかホテルに電話をしても昼間の14時にも関わらず無応答でした。またチェックアウトの時間を朝9時と前日に伝えていたにも関わらず、処理できる人間がいない状態でしばらく待たされて、予約していたハイヤー会社との調整に難儀しました。

Things to like - location is close to petite taxi and near the top of the Medina which in Fes is important because it's built on a hill. The official guide recommended was decent but still took you to the rug shops etc even after saying no thanks. The manager is pretty good and helpful as is the night manager, but doesn't speak much English which wasn't an issue. The day person is less helpful. Laundry, was more expensive than in Europe, and they separated whites and charged for two loads, and they didn't come back very clean. They provided breakfast to go on the day we left early. We would say it's an average stay that's got a good location for easy in and out access. Didn't get a chance to try the pool, but the AC worked well. Note that all of the rooms have the bathrooms and the bedrooms on different floors within the same room. Ours had a low clearance door which I hit (6') maybe 5 out of 10 times, mostly at night. The bathrooms are decent. In Morocco, already remember to open the floor drain in the shower or it will fill up, which no one told us. The double beds are very firm. If you have the 3rd person bed is soft, because it's actually a couch.

Es war ein sehr schönes traditionelles Riad, das wunderbar gepflegt ist.

Lovely riad, very pretty and spacious rooms, excellent service and warm welcome. Very convenient to the Medina.

Riad was very quaint, staff were really good and caring and ready to help. Breakfast options were not great but it was ok for us as we are poor eaters. Parking is not available onsite had to do street parking and paid 40dhs for 2 nights. When we went to check out we were told that stay has to be paid by cash and we didn’t plan for that so had to look for local ATMs to get the money to pay. Location of property is great as we could walk everywhere. I would highly recommend this place

This is the best Riyadh that I have been in over five visits to Morocco. The Riad has excellent staff who are genuinely interested that you have a good trip. The food is first class Moroccan ,prepared in a clean hygienic kitchen. so we had zero tummy bug anxiety. we highly recommend it and will visit again