Rating & Review Keseluruhan El Jardin Hotel & Restaurant

Good folks. Good vibe.

Es un lugar muy bonito y vale la pena visitarlo.

Très beau séjour. La vue est superbe et le personnel adorable. Tout est parfait !

Upon checking in my card was swiped for a charge less than the hotels.com price that I paid earlier in the month..when questioned I got no answer. Sheets were scuffed and stained and just placed on the mattress. On our last night someone left a tap running in a room on the same level as us. Room 7, and I woke up at 1030pm to a flooded room with half an inch of water that had soaked my computer bag. Managed to track down the nite manager who I helped clean up the wet floors with mops, broom and towels. The next day when I checked out there was no attempt by any of the staff to acknowledge or apologize for what had happened. I was then charged for supplemental food as expected. When I returned to pick up my bags I was then told they had shorted me the bill and i still owed 12, more. One would think that all the inconvenience of a flooded bedroom would have at least warranted some sort credit but nothing was offered. Instead I just received a glazed look and an additional bill. Not surprised this property is for sale !!!!! I will never return.

Need have chair on the balcony to read or sunbathing .

Happened to stay while the owner was visiting, he was very cordial. The road leading up to the property was a bit rough, which I didn’t expect in my (cheap) rented sedan. But the staff overall was very friendly. The shower was hot (something I’ve struggled to find in Nicaragua). The traditional nica breakfast was good. The room was great and the view was even better! Were definitely satisfied overall and would recommend to anyone visiting San Juan del Sur

Excellent view i love it. Hotel was nice and clean, i got an upgrade to the best view. Great staff, i was welcomed by the staff when i arrived at the parking loy. I will be back!

A fantastic calm and romantic oasis in the middle of the forest, with a welcoming and helpful staff serving nice drinks and food. The beautiful colourful area is surrounded by birds and a breathtaking ocean view, leaving lots of room for romance. There were insects in the hotel unfortunately, as an unavoidable consequence of the forest location and the road up to the hotel was a bit tricky because of the rain season, but the local taxi drivers handled it well. The hostess was very calm and comfortable.

Lovely place, a bit out of the way. Rooms are small, and not that comfortable. The place is very noisy and you can hear the people next door talking. The view and pool are spectacular. The food was very good.

The view and the pool is amazing. The stuff also is friendly and a free parking spot is also available. The breakfast is delicious and combined with the view definitely a highlight. The room was a bit too much basic and there was no hot water in the shower. Also no power outlet in the bathroom which made some things a bit difficult. The room could be a bit more beautiful. Overall it was ok amd we enjoyed our stay

El lugar es excepcional, tiene una ubicación perfecta para descansar y a la vez disfrutar de las bellezas de la zonas Una vista espectacular a la bahía El trato excelente

Great staff and management. Yes and the view)

We did not stay and are cancelling our transaction. The name says Hotel and Restaurant but there is no restaurant. The road up to the hotel is only passable with a heavy duty vehicle.

The staff was very nice

Very private, awesome view, road not so friendly and up a high hill. Suggest an SUV or a Truck.

Very good hotel. I love how Raiza waited for us until late around midnight. She was very helpful, kind with hotel directions and I loved our room amazing view and the hotel, the breakfast was so yummy. The only thing was it’s spring the pool needed to be more clean we found several flowers folding and bees but over all hotel was excellent, clean and with an gorgeous view to the ocean. We can wait to visit again. I highly recommend this hotel El Jardin.! Thank you Ivy U. Possekel

Amazing views, great food, clean rooms, and very helpful staff! Even though it is a little out of town, taking a taxi is very easy (their driver Alex is awesome) and worth it. Thank you El Jardin for such a great experience!

Repeat visit. Well located, clean, with great view. Awesome breakfast.

Had many issues with Davide.. manager. He was not truthful about meal and bar costs... not one staff person showed or opened restaurant till after 7:30 am. Was told they would do our laundry for a fee and would be ready next morning. NOT ready by 8:30( when we were leaving) and told the dryer wasn’t working.. left with soaking wet clothes. Sat on bench on deck which collapsed under me...luckily not hurt. All said ...Davide should not be managing this hotel.

Sehr dreckig. Hatten einen Skorpion und mehrere Insekten im Zimmer.