Hotel bonito na beira do lago. Precisa de algumas obras. Restaurante precisa melhorar. Comida com pouca qualidade. Serviço de restaurante lento e pouco profissional. Atendimento no check in e recepção foi bom

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next

The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.

Panoramic room is the best, on top floor with large windows on both sides of the room and overlooking the lake and the island. All other rooms with balcony will only have a lateral view and facing the hotel (shaping a U). Very nice staff, good breakfast, clean and comfortable. But unfortunately noisy from the street, from the island music live on week ends, and the party boat coming on the water (though no more than 23h/00h, which is late as you wake up early).

Panoramic room is the best, on top floor with large windows on both sides of the room and overlooking the lake and the island. All other rooms with balcony will only have a lateral view and facing the hotel (shaping a U). Very nice staff, good breakfast, clean and comfortable. But unfortunately noisy from the street, from the island music live on week ends, and the party boat coming on the water (though no more than 23h/00h, which is late as you wake up early).

Me gusto mucho muy juen servicio y todo muy limpio

Muy bueno

Deberia de twner mas variedad igual a la carta de los pagados

El personal y la comida los meseros discriminan en nuestro propio país malísimo servicio del restaurante.

El hotel, esta muy bonito, muy bien mantenido, muy pintoresco, bien ubicado y accesible a la isla de flores a pie, cercano a centros comerciales.

El hotel es muy bonito con una vista estupenda a la Isla de Flores. Las instalaciones y habitaciones muy limpias. Los precios accesibles. La comida del restaurante es deliciosa.

Room was clean. It needs some updating but in good condition. The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had. Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.

Bueno

room was very clean, 24/7 front desk, good food, nice pool, felt very safe

Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.

Good

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.

TerriblePoorAverageGoodExcellent

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.

La higiene