Old and tired hotel. Staff are polite but do not understand customer service. Breakfast expensive for what it was. Unable to charge meals to room ("due to people doing a runner in the morning without paying their bill"!) I had ticked, pay on arrival and had I not told them, could have walked out. Once I paid my bill they charge 50p more than the bill which they could not give me until later by email! Staying in area again next week, it will not be at the Northern Hotel.