Rating & Review Keseluruhan Holiday Inn Express & Suites ALPINE SOUTHEAST by IHG, an IHG Hotel

Staff was friendly and helpful but in our room we had a few loose tiles, kids found a random potato under the couch in the suite, bug in shower.

Great place to stay

Great staff and breakfast is great

Great

Breakfast was very good. Room itself was nice but noises from upstairs ruined the peace and quiet.

Staff very friendly

The hotel property was clean an well-maintained. I didn't like the look of the area/neighborhood behind the property. Thankfully, a fence seperated the hotel property from the houses and trailers behind it. I had no issues with the neighbors.

I stay here at least four times a month love this hotel and the staff. The rooms are very clean. Best hotel in town. It’s always fully booked.

Booking with Expedia was not good. Was charged a fee when booking and then made to pay total bill when checking out and not being given credit for fee at booking as stated on the booking information. Will be making direct contact with Expedia upon return home in few days.

Our stay was nice and the continental breakfast was an added bonus.

We enjoyed our stay. Comfortable bed. We enjoyed the wine and cheese they had from 5 to 7 and the breakfast was good

It was a nice place to stay for the cost. Needs some updating. Girl at the front desk was very friendly.

Breakfast loose tile in bathroom

Pleasant

The hotel is in great shape. Breakfast was excellent and loved the covered motorcycle parking. Only negative was a slight odor when entering the room, which I believe came from the bathroom.

There was no information given regarding the cleaning or restocking of the room. We left our room early on the first day for sight-seeing, left a gratuity for the housekeepers. Returned about 3:30 p.m. Nothing had been done to our room, except the dirty towels had been removed, as well as the gratuity! No clean towels or cups, extra coffee, etc. had been placed. When I called and reported it, I was told that they had many people checking out, so they hadn't got to our room. I went to the housekeeper on our floor and requested clean towels, which she gave me. If we had been told that no cleaning service was available, at least we would have known what to expect. The next day, our bed was made, and clean towels were put out. Still no coffee replaced.

Clean, fantastic host at the front desk, typical breakfast. Had to switch rooms due to AC not working. Back door wouldn’t open. Good hotel, but needs some maintenance.

Great place near the big bend

Quick, clean, comfy. Good options, we chose it a few times