Rating & Review Keseluruhan The Westin Xian

The hotel is at the best location. Breakfast is decent. However, Room is small and outdated with moldy smell, which does not meet the standard of The Westin.

私はオープン直後から止まっています。周りとの調和の美しさはかわりません。朝食は、コロナ前よりグレードアップした感じがします。

大好きなホテルです。朝食がとても良いです。

とてもいいところです。

I initially booked a two-night stay at The Westin Xian but ended up leaving early and I’m glad I did. While the hotel has potential, it feels dated and poorly maintained. We reserved a large one-bedroom suite but were given a lower-floor room that required a long walk to reach. Since we were traveling with my elderly father-in-law, we requested a wheelchair, expecting a hotel of this caliber to have a good one. Unfortunately, the wheelchair was broken. Although they replaced it, the second one wasn’t much better. In contrast, the smaller room on a higher floor had a much better view and a more pleasant atmosphere. The hotel’s layout is inconvenient, with long walking distances and a lack of strategically placed elevators a major issue for guests with mobility concerns. On a positive note, the breakfast was good, but overall, the hotel needs significant updates to meet the expectations of a luxury stay. It’s not a terrible hotel, but for the price and brand, I expected much better maintenance and service.

Good location. Walking distance to nearest mrt station. Everbright city just besides. Big shopping mall just opposite the road. Good friendly n approachable staff namely Hank Gao, Sissie Zhang, Kanari Ding n Marina.

Great location and amenities for our family

We will choose the same hotel next time if we go to Xian again

Very good experience. The hotel is within walking distances of many places of interest.

It was a great location, facilities were very nice, overall very pleasant experience.

Exelente

Excellent services, all staff are very friendly

我住行政樓層，環境寧靜及lounge 食物質素都滿意。

No window view. Building blocks outside windows.

Great location

Perfect location

위치가 훌륭해요

Excelent location

The location is very good and there is a wide range of food at breakfast Buffett, including Chinese and western cuisine. The room is outdated a bit but clean. I reserved a city view room but was given a room with sort of garden view. When I asked the hotel staff, I was told that the room with city view is generally noisy and it really sounds like an excuse. I just hoped that when checking in, they should’ve made it clear to me.

I had an amazing experience staying at Westin