Rating & Review Keseluruhan The St. Regis Sanya Yalong Bay Resort

They really pay attention to details

The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area.

Was OK. Service, at a 5-start level, was lacking. Only one staff - Cedric - went out of his way to be of service. Not sure I’d spend the money again.

The hotel was lovely. The room was spacious with comfortable beds and was in great shape. The pools were nice and surprisingly uncrowded for the size of the resort and the number of guests we saw. The family/shaded pool does need a little TLC (missing tiles, some overgrown areas), but it did not take away from an overall pleasing poolside experience. The staff were courteous and prompt to help, but not all spoke English. With phone translation and basic Chinese it all worked well. The spa was incredible and we went twice during our four night stay. The least impressive aspect of the stay was the food. Overall it was quite overpriced for the quality received. I know that hotels have high food prices and I expected it, but then I also expect commensurate quality. This did not really happen and we ordered takeout once we knew we could do that instead. The beachside buffet and the breakfast were the exception to this; both were lovely. Overall we had a great time and would stay again.

이번 하이난 세인트레지스 산야는 모든 면에서 아주 만족스러운 여행이었습니다^^

Very enjoyable

The whole room area is excellent and balcony view is very enjoy

Very nice hotel and fantastic experience.Thanks very much

酒店服务态度非常好，很喜欢！

Very nice hotel,and very good service.

Spent three nights here to take in Yalong Bay. Resort is quite well appointed and it turns out we had some luck as the central pool was just reopened from a refurbishment as we arrived. The pool in question didn’t feel overcrowded even if the attached bar was treated as something of an afterthought. Breakfast was good if a little hectic at peak hours. Did western food at the Driftwood restaurant for a couple nights, and found it quite well executed comparatively. Went with the Oceanview balcony room which turned out to be a better option than the ground poolside one we had considered. Overall quite a nice little getaway!

But a bit noisy during at night . So can’t sleep well during my stay. A bit disappointed.

Very nice facility and great hospitality. But very far away from major viewpoints and downtown area. Might want to reconsider if convinience is valued.

하이난 여행중 최고의 경험이었습니다 하지만 욕조 물 안빠지는건 문제였습니다

Check in嘅時候俾職員水左去upgrade villa, 話住2晚有好多特別服務，臨場加左5千幾人仔，除返開差不多6千蚊一晚嘅Villa住宿有乜服務？包車送去機場一次，洗衫唔使錢，地方大左，有私人管家24小時服務，有免費2位戲院睇戲，有私人食飯地方，除此之外就無乜特別！服務係真係好貼心。

Amazing pool facing the sea! The room is very spacious and clean.

入住酒店办理时间太长 14:40办理入住 16:30 才拿到房卡

Front desk staff was very badly. Pushing upgrade room and did not care customer time.

My husband and I had an amazing experience during our 3 day vacation. The service was outstanding and we enjoyed our time at both the beach and pool areas. The food was overpriced but tasted good.

We had early check in and late check out. All the staff were helpful and our 4 day stay was thoroughly enjoyable and flew by