The property location was great. It was very easy to get around the city being in the center of everything . For check in there was some confusion, the was supposed to be a form emailed to me for me to fill out regarding occupancy information but never received it. The lady was not very accommodating for the simple face she would not let us check in early because she did not receive the form. Had I been emailed the form I would have filled it out she would’ve let us check in early which we had not slept in 24 hours so checking in early we’ve been great. Instead, she had us walk around the city and waste four hours.

We had a wonderful time at the apartment. It was very clean, quiet, spacious, and centrally located to all of Madrid's most iconic sights. I would stay here again!

Muy buena ubicación, excelente el personal, en general muy bien,

Large and clean room. Very close to everything. Nice staff

Excelente ubicacion y excelente espacio del cuarto. Muy recomendable!

Excelente ubicación de la propiedad, te mueves mover a pie de allá

The hotel staff is excellent. The location is central to the city and main attractions and areas are close by. The apartment offers a homely stay, full kitchen with clothes washer. It makes uour stay comfortable.

The space was very nice for our family of 4. We stayed in a unit that slept 6 people but the pull out did not look very comfortable and we did not use. The location was perfect and the staff at the front desk were always kind. The bedrooms were nice with king beds and great closets. The main room was not the most inviting for relaxing. The roof top was lovely and we spent time up there every afternoon.

The check in staff and the location are great.

Easy online check in in advance of arrival. My questions were answered quickly via e-mail too. The property is opposite The Palace de Cibeles and very close to bus and transport links. Our room was very spacious, with kitchen, dining area, living room with smart TV, two bedrooms with very comfortable beds and a bathroom. There is plenty of storage space and effective air con. It is on a busy road but the windows are double glazed so shut out the noise. Breakfast (extra charge) was good - just a small buffet selection but still lots of choices and eggs cooked to order if you want. Great location - 5 minutes walk into the Parque del Retiro, 20-30 minutes walk from art galleries (Prado and Reine Sofia) and the Movistar Arena, and 15-20 minutes walk to Plaza Mayor and Puerta del Sol.

Todo bien.

Muy buena ubicación pero había reparaciones en la Avenida lo cual hizo difícil el acceso al hotel

Personal muy amable y con indicaciones fácil

Piso totalmente equipado, muy amplio, la ubicación es de las mejores, puedes llegar caminando a las principales atracciones de Madrid

This is the third time at this hotel. Great location and large rooms. Highly recommended.

The room was clean and large with two separate bedrooms. The king size beds were VERY comfortable!!! The roof top has beautiful views. This is a great location to everything.

Todo muy bien. Exactamente como lo muestran en las fotos. La limpieza impecable. Van dos veces que me quedo en este hotel y repetiría una tercera vez.

muy amables, muy bien cuidado el apartamento y muy buena atención

Great smooth experience! From the start was greeted and felt welcomed not just me but my whole family. We really enjoyed it here! Breakfast was good ! And we enjoyed the location ! Would definitely come back !

The hotel listing images were not close to what the rooms actually look like. Our room had a moisture smell to it. The racks in the bathrooms where the towels were, were dusty.