The staff and the location was great .

Perfectly placed hotel, next to the beach and old town with great restaurants. Super helpful staff 👍

Great location! Helpful and friendly staff. Rooms with a sea view are to be recommended. Our classic sea view room was well appointed with a very restful and peaceful feel. Breakfast was good but the space available wasn’t really large enough and some people ended up eating in an area off the bar. Best to get there before 09.00 to avoid this.

Utsikt och personal var fantastiskt

Great location!!! Nice rooms. Great view of the bay. Walking distance to everywhere

海に面した美しいホテル。残念ながらシービューのお部屋は取れませんでしたが、旧市街のバル街にも近く、便利で心地よい滞在でした。コンシェルジュのお姉さんは物知りで愛想良く、家族写真のシャッターを押してくれました。お部屋のドアにうっかり”Don’t disturb “の札をかけっぱなしにして出かけてしまいましたが、お部屋に戻ったらルームサービスの人がすぐ来てくれました。強くお勧めします！掃除を

Beautiful property with a great location. Walking distance to everything. I can’t wait to come back!

Everything was wonderful. The concierge, Leira, was especially wonderful and so helpful with planning and supporting everything we wanted to do! We WILL return! Robin

Beautiful property with perfect location!

Very vibrant and beautiful hotel in a beautiful location with lovely staff!

Amazing location in San Sebastian, wonderful staff. Make sure to get an Ocean view room!

Nice clean room, helpful staff, in a great location

Great location and staff very helpful but the room and amenities are not inline with 5 star offering

Pool would be nice. Computer was helpful. Personalized service is great.

Iconic hotel on La Concha beach. Can't beat the location! Staff is amazing. Breakfast buffet so yummy, although not inexpensive. The restaurant and bar staff on point. Front desk team helpful. Concierge, while a lovely person, gave a few recommendations that were "duds." The hotel is "older" and we had some issues with our air conditioning maintenance responded changed filters, but it never got to a temperature that was cool enough for us; but it was also a heatwave, so I assume the system was stressed out. We had an ocean view which was amazing although the room itself was smaller than expected. Large bathroom! Overall, great stay!

Highly recommended, very welcoming staff and great location

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EN GENERAL ESTA MUY BIEN, EXCELENTE UBICACION, EL PERSONAL MUY AMABLE, EL DESAYUNO MUY COMPLETO, BAÑO LIMPIO Y MUY AMPLIO, CUARTO BIEN SOLO EL ESCRITORIO CON LA SILLA FRENTE A LA CAMA LO HACE MAS PEQUEÑO POR CUENSTION DE LAS MALETAS.

San Sebastián es una ciudad hermosa y poder estar en este hotel te ubica en la zona más céntrica de la Ciudad y de la playa de la concha. El hotel es hermoso y su restaurante es excelente. Al ser un mes cálido había mesas a la orilla de la playa para tomar bebidas.

We had a wonderful time and the hotel was beautiful.