Rating & Review Keseluruhan Palazzo Brunaccini Boutique Hotel

The room was very hot. The AC was not efficient. The hotel provides guests with fans, which tells me they know the rooms are hot. Bathroom was so small knees touch the shower doors when sitting on toilet. Shower head did not stay on when showering it kept falling down. Water was never cold. Only warm/hot water available? Very uncomfortable.

Estupenda localizacion. El chico de recepcion nos dio increibles recomendaciones para cenar. Nuestros helados favoritos a un par de cuadras. El hotel hermoso y silencioso. Decooracion de muy buen gusto

Beautiful property and great location. The room had a fan but no air- being on the 2nd floor was very hot and stagnant. We carried all luggage ourselves up 2 levels of stairs- if you are not young and strong- be sure to ask for rooms on the lower floor.

El hotel es muy bonito con una excelente decoración, las habitaciones son espaciosas y las camas confortables. Muy limpio todo Está cerca de caminando de las zonas turísticas La atención del personal es excelente, muy amable y atentos. El desayuno es bueno

Incredible noisy; you can hear absolutely everything going on outside and inside; I didn’t sleep at all. Mattress felt like a boxspring- very hard. The safe didn’t work, but only being in Palermo for one night, I didn’t bother asking for a fix. The staff at the front desk were nice and the location is very central, but overall did not feel like good value for the price.

The architecture of the building and antiques were nice otherwise nothing. Modern amenities did not work and no one cared. Air conditioning does not work, safe does not work, refrigerator does not work, bed is hard old spring mattress. I throughly checked before booking to make sure there was air conditioning and an elevator but neither were available for the room i was given. My room requires you climb 2 sets of stairs, no offer of help with the luggage. I talked to management they wanted to charge me 40 euros to move to another room. This was horrible start to my stay in Palermo.

The staff here were very friendly to me

Unfortunately we did not feel our room lived up to the 4 star rating. We booked a classic room but were given an annex self catering room which came with a small electric hob & a sink, most cupboard space was used up with storing pots & pans, not what we were expecting, I would describe this room as a bit scruffy & in need of refurbishing & not what I thought I had booked. When I went to reception the next morning to explain our feelings I was made to feel that I was in the wrong & this was totally acceptable for what we had booked. The only option I was given was to pay another 100 euros per night. I understand that we didn’t book the nicest room in the hotel however I think it should be made clear when booking a room in this hotel that you could end up with a self catering annex room rather than a room in the hotel, wouldn’t recommend. Staff were friendly about it though!

Lovely boutique hotel. Spacious and clean rooms. Located next to Ballaro market. Close to magnificent churches. Easy and fast check in. Only issue was no help with luggage upon check in - and there is a step to get to elevator. Breakfast (included) was mediocre. It can get noisy when there are events booked at hotel.

Hôtel très bien situé Personnel agréable et souriant Petit déjeuner très correct

The hotel was hard to find, down an unmarked side street, to piazza. Came from the train station. Asking two locals on the way, even they weren’t aware, but did eventually find it for me. The room was spacious, with comfortable bedding. Although up an elevator, also up a flight of stairs with suitcase. I had a delicious dinner at the hotel restaurant.

A palazzo with excellent appointments. Able reception staff comfortable room with walking access to fine dining and historic venues.

Piacevole sorpresa

Me ha gustado la situación del hotel y la habitación.

Super bien placé pratique pour visiter le centre-ville, les centres historiques, proche de la mer des commerces et des restaurants

An outstanding location, beautiful palazzo and extremely helpful personable staff.

It was ok, bad bathroom and electricity was old fashioned and not really practical. People really friendly and professional

Ho scelto questo hotel perché volevo provare il ristorante, peccato che non era indicato da nessuna parta che era chiuso per lavori. Parcheggio interno un po' scomodo per le troppe manovre da fare per entrare. Pulizia ok Colazione ok

Erinomaisella paikalla oleva hotelli.

Very nice hotel located in a nice area. We enjoyed our stay here!