The staff are lovely, and the property and gardens are beautiful (although they’re not quite as new or updated as the photos make it seem). It’s more of a charming quiet calm hotel in the countryside. My only issue was that the carpet had tons of large stains on it, which was rather gross and I’d expect a hotel to have a vacuum cleaner that can take stains out of the carpet. My second issue was there was no chair or desk in the room. I didn’t care that the tv only had 4 channels- all the other country side hotels in England I went to had limited television. But the lounge area had a tv so that’s what mattered. It was clean and I’d definitely go again. I didn’t use the restaurant and I was checked in/out during regular business hours only so cannot comment on that.