Rating & Review Keseluruhan Hotel Cosmos Cali

The hotel is well situated but you can tell it’s a bit old by the elevator that sounds like it has a tough time opening and closing. The bed isn’t the best since the mattress has dips in many areas so they should probably change those. The gym has a pretty good amount of equipment and the staff is really nice all except for the staff that handles the breakfast, the guy didn’t seem like he event wanted to be there and asked me 2 times for how I wanted my eggs and still came out with the wrong order. Lastly they said there was hot water but there definitely wasn’t after many attempts I gave up and the water pressure is horrific. Honestly not the worst but I’m sure you can find better places around the same cost.

Not bad

Buen hotel personal muy agradable

Thank you!

En el desayuno que era Buffet dijeron que no se puede repetir el huevo Adicional la comida era guardada Cobraron hasta el agua de la habitación Afuera era inseguro

Basic. Restaurant close, only serve breakfast.

Good place!

A little dated but it was great . The staff was amazing and very welcoming . The bed was very comfortable and clean . Very nice and experienced.

Deseaba algo cerca del Club Colombia.

En el paso era un muy buen hotel pero con tristeza veo que lo han dejado deteriorar y el personal se esmera por un buen servicio.

It's ok

The beb was not good and the place is very old

Super

Bad bad super bad

The hot water was not working the 3 days we stayed there. Cleanliness was 6/10. WiFi was ok. I expected them to at least reimburse part of our stay or offer us some sort compensation but said they couldn’t.

Excellent

Muy mal, servicio malo, no tienen la habitación con todos los elementos necesarios, faltaba jabón champú toalla manos, pero lo malo es q a pesar de informar y solicitar no toman acciones.

I have been coming to this hotel for the last 10 years. But this year it seems nobody care about the custoner, air conditioner is not working, internet very poor connection, to get hot water need to wait for 20 min, 2 towels, tv not set up...etc, etc. This is my last time at this place, next time rather to pay more and get what i deserve as a loyal client. I do npt like to review places but sometime it to be review to get the owner attention

The hotel is ok. Rooms seem to be newly renovated but the building in general feels old. Good value for money.

The bed was unconfortable hard, no iron