Rating & Review Keseluruhan Euphoria Club Hotel & Resort

Unique fir any reason!

Very nice place, good location friendly staff totally recommend Looking forward too get back soon

The Hotel has very nice with big convenient rooms. The restaurant ; the lobby bar; the pool area are all bright warm and friendly.The area is also great wish it was open in spring.

Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall

Our 2nd visit after staying back in Feb 2020 and feel the same standards have been upheld (hard to do after covid too). Really nice hotel is nice quiet surroundings, 5 mins drive from the slopes & the free shuttle buses run back and forth all day so work out well. If you're heading into town in the evening there are always taxis outside and its a set 20 lev which was reasonable (some try it on when coming back so haggle with them). Good: - Spacious rooms, very good shower & the kettle/ fridge comes in handy too. We were upgrade to a one bed apartment and it was nice having the sofa to relax in the afternoon. - Hotel bar is good, plenty of drink choices at good prices and if you fancy a change from the buffet their food menu is decent and fairly priced. - Shuttle is great into town, goes every 30 mins to the slopes 8-11am then random times 2-6pm to bring you back to the hotel. - Nice pool/ sauna area although sadly the jacuzzi was closed during our stay. - Breakfast buffet is decent. Plenty of choice from hot to cold yoghurt/ fruit/ pastries. -Location is lovely in the forest, especially when the trees are snowy its magical. Very quiet too unlike the hotels around the ski slopes yet still close enough to town. -Staff were all great. Think others comments about being unfriendly are a little ignorant. Their culture is not super smiley but they were all very pleasant to us and helpful if we needed anything. Also goes a long way to learn some of their language - even jus

Staff wasn’t helpful at all. Probably the worst hotel experience I’ve ever had.

Great hotel, very clean and cozy

We got an absolute bargain on this hotel and I can't fault it for the price we paid. Breakfast is generous, the bar is inexpensive and it's lovely to have the pool and spa. Our room was very spacious and we had a shower over bath. Yes, parts of it could do with a lick of paint perhaps, and it's not a super flash ultra modern kind of hotel but I think for what it is, it's excellent. We did have one night of noise from people within the hotel and outside but that's not unique to this hotel. We will be rebooking for next year.

They don’t clean floor in the room by all means and I think they do it as quickly as possible, put trawl in order and the bad in order, and it is clean. The sheets they don’t change as well. Property is excellent, good new apartments , but people who are are serving it are not on the aim of the task. Our first night as we ordered drinks in the bar , closing 11PM , still didn’t finished our drinks not making new order they turn off the lights like they throw as out!!!

Two nights, very pleasant stay. Comfortable and modern accommodation. Apartment had it all. The resort is settled in a quiet, close to everything location. Staff was very helpful.

Overall a very nice hotel and experience. Staff were very friendly. We had a suite and it was huge. Super king size bed in bedroom which was very comfortable. Nice big bath with power shower. good selection at breakfast. Spa facilities were ok and clean. Free shuttle bus is a bonus. Taxi is 10 Lev, about £5. The only thing that stops me giving an excellent score was the noise. 2 floors below me was a group of lads and they were very rowdy after returning from a night out in the early hours.

Spacious rooms, lovely spa facilities and cosy lounge / bar area

Had a great short ski break with the family, super friendly staff and good facilities including restaurant and spa. Liked being out of the town and found shuttle to be convenient plus taxi option was very easy and only 10lev, would visit again.

Great! Check-in was friendly, room was clean, breakfast was good!

The room is a lesser version than the photos, some of the floors were regularly wet and slippery and no effort was made to prevent slipping and injury

Nice resort, rooms are massive but abit plain, hotel has everything you need after a day on slopes. little way out of main centre, taxi 10lv each way if shuttle not running.

Damit man Spa erreichen kann, muss man durch die Garage gehen, wo SEHR kalt ist.

Our room was right across from the elevator it was noisy in the mornings.

We stayed in a nice, spacious and clean apartment. Our stay was almost flawless, untill we asked if a late check out was possible. The reason we asked for a late check out was to leave our luggage in the room so we can get two 1,5 hour massages in the hotel spa. Same reason I gave the receptionist by the way. Mind you that one 1,5 hour massage is more then the nightly rate of the room. The answer was that it's possible for a fee of €10,- an hour. Not that client friendly when I'm still spending money at your hotel. The thing that made it worse for me was the manager that come to talk to us on check out and explained that they need to charge us the €10,- an hour because there are other guests checking in. 1. It was LOW LOW LOW season 2. If you really had guests checking in, the late check out was no option. 3. I have a degree in hotel and hospitality management, so my advice to this manager.. Don't lie to your guests about obvious things, it makes you look stupid! :( P.s.: The massage 💆 is not worth the money.

The apartment we stayed in was very spacious and nice.The rooms are overall clean ,but they dont pay attention to details when cleaning,there were biscuits and other food leftovers under the sofa.So when you use the sofa to sleep you see all the dirt . The main downside is that when you have to go to the swimming poop or the restaurant you have to go through the underground parking ,thats very unpleasant. Overall the property is good,good location ,away from the crowds.