I have been at many hotels and have written many reviews to give hardworking people a highfive for a good job and good experience.
This will be my first time to advise people, not to place their time our money in this hotel, The Park Goa. Both things you will regret.
The worst part was being at a place where they didn't care about you as a customer, didn't listen and had so little respect for your time and your things.
In my case i would like to refer to the fact that they thought away my passport at the checkin desk and they insisted on having retuneret it - after finding it in their drawer on our way to the airport.
A end to a stay which besides that included:
- No optimal clean room at any point.
- No change of all dirty bed sheets for 4 days.
- No refill of in-room coffee and other supplies.
- No personal privacy in the room. Despite the "Do not disturb" sign, the staff interference 5 times in 30 minutes with no proper reason.
- No pool was available doing our stay, and no information reported on this before arrival.
The hotel and the management was informed about this and didn't improve - or just didnt care.