Good hotel with a good service at the heart of the city strategically located with private parking. The pool is very small but it wasn’t busy either. Buffet breakfast was nice overall you get what you are paying. I won’t hesitate to go back to stay while in Chiclayo.

Great staff, especially Miss Madeleine. Excellent staff. About the room, I honestly had a bad experience because they didn't change my sheets. The worst thing was that I had been sick and I had to get on an IV and I bled a little in the sheets. And with those same stained sheets, they made my bed the next day. Overall, The front desk staff are excellent.

What each room costs doesn't deserve it! It need to renew bathrooms!

Staff and clean room and breakfast nice

Good location, yummy buffet breakfast!

Everything good, good staff, parking and breakfast

El personal de la recepción muy bueno.

Very well located, good breakfast, helpful staff (especially the doormen and folks working the restaurant).

yes

Breakfast was good, but no banana. There are a lot of items healthy.

Great location and service.

The location of the hotel is very good, close to plaza central and restaurants nearby. The room was nice and the bed comfortable. The breakfast is very good. I would like to extend my thanks to the young ladies at the reception, they are very professional and friendly. I requested to change my room for a room with shower as o have a mobility issue, they changed it with no issues, I gave really appreciated the communication and service during the process.

Good breakfast.

Spacious rooms, excellent breakfast buffet, very welcoming staff. Perfect location to walk around, shop, dine.

Great stay

Excellent location, very good buffet breakfast, on -site safe parking, and best of all, great friendly staff

Located only steps away from the central square, ample restaurants nearby. Room was spacious, clean, very friendly personnel.

Great service and excellent staff

Although I have not been to the pool or the sauna or the hot tub, I can say that this hotel is magnificent. The breakfast buffet is excellent with many choices. The hotel staff is very helpful and cordial, from the entrance to the front desk personnel and the housekeeping staff; they are all very friendly. They helped me get taxis, copy papers, and even provided me with a needle and thread that I needed. They have laundry services, and the clothes can be pressed, folded, or put on hangers, your choice. I turned in some clothes in the morning, I arrived late in the evening, and my clothes were already in the closet in my room.

Ottimo hotel con meraviglioso personale di servizio