Rating & Review Keseluruhan Arass Hotel & Business Flats

Uitstekende accommodatie op wandelafstand van het centrum. Afgesloten en overdekte parkeerplaats voor 17€/nacht. Kamers waren goed warm. In de ontbijtruimte daarentegen was het ijskoud.

Nice hotel, witharig beautiful room. Friendly staff.

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Un hôtel un peu négligé. Manque d’entretien des installations. Le petit déjeuner était très austère et de mauvaise qualité pour le prix demandé.I’m

Bijzonder pro actieve behulpzame en aardige receptie. Heel waterige koffie bij het ontbijt.

Was great, would stay again

Restaurant Personal war super, das ich mein Müll selber aufräumen und Weg bringen war für mich unglaublich, war besprochen 229 Euro inklusive Auto Parkplatz, dass müssten wir doch bezahlen 16 Euro x2 Tage aber kam dazu Hotel Steuer, Tourismus Steuer , für Extra kessen Extra 50 euroGeld, war deüber

Aucune explication pour se reperer ...ascenseur réception parking un peu compliqué, il faut tirer sur une corde pour sortir du parking ( cela aurait été sympa de nous le dire ...) les appartements côté rue sont hyper bruyants , tres mauvaise insonorisation, passage de voiture , de véhicule d urgence toute la nuit avec les sirenes ...impossible de dormir correctement Les escaliers pour monter aux chambres ne sont pas sécurisés, c est tres dangereux ! Le logement etait néanmoins propre et assez bien équipé mais le bruit de la route associé aux travaux juste en face sont insupportables

The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.

Second time at Arass! Starting to feel like a second home. Great service overall!

The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.

Kitchen was disappointing and room was very noisy due to street and apartment above.

Basic flat close by train train station. good sound proof.

It would be better if hotels provided recycling bins for paper and plastic recycling.

Top service!

Really nice hotel and the receptionist Winston was so kind! thank you

Ligeglad personale ved ankomst, hele hotellet lugtede fælt , da vi kom var det af brædt karry fordi der var nogen der lavede mad med åben dør så den blev hængene hele tiden. Der skulle være mulighed for at lave kaffe/te men der var hverken el- kedel eller kaffemaskine. Det var et ikke ryger hotel , alligevel stod der en spand på vores rerasse fyldt med cigaretskodder. Vi skuĺle selv sørge for botskaffelse af affald. Selv til morgenmad var det et personale der virkede til ikke gide at være der, kun reseptionisten ved afrejse var et lyspunkt.

Vriendelijk personeel, schoon, mooie studio met compleet materiaal

The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.

My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier