Rating & Review Keseluruhan Downtown Mexico, a Member of Design Hotels

Wonderful property; hundreds y hundreds of years old beautifully restored with professional y friendly service

The hotel is very nice and well located, and the breakfasts are tasty. The rooms are a little on the dark side…an extra light would be handy. Most annoyingly, we booked the hotel for its pool, only to be unable to use it one night as the hotel had leased the area to a DJ, and it was not available to use for guests. Poor form. Then for the other nights, they undertook their annual maintenance, so it was also off limits. Why they chose to do this during summer is a mystery.

Bonita propedad pero varios trabajadores mui incompetentes

Eccellente hotel per visitare il centro storico. Il problema è l'occupazione da parte di dimostranti dell'intero centro storico con tende compreso Zocalo che rende l'area non molto sicuro. Staff molto gentile e estremamente disponibile. L'unico punto da migliorare è la colazione limitata e con uno staff di riferimento troppo lento

This place was so beautiful—a real gem in the heart of the historic area of M. City. Our suite was so sexy—very much exceeded our expectations. My only criticism was the AC was loud (fan needs to be calibrated—sounded like it was rubbing something) and it didn’t seem to do much cooling. But, we kept the windows open to the outside and luckily it wasn’t too hot.

Personnel courtois. Endroit typique et impressionnant. WOW

Magnificent old building, sympathetically and well fitted out. Breakfast included is top quality. Perfect Mexico City base.

The property is located close to a few historical sights and looks very nice. The breakfast was also great. Sadly, there were a few issues - the swimming pool area was closed one of the days, the sink in my room didn't drain properly, there was noisy construction on site one night that went on past midnight and the AC didn't work well.

The building is beautiful. The staff was very nice and helpful. The rooms were comfortable. We loved the breakfast with lots of different options. The pool area was very nice and relaxing and the roof terrace was really cool. It's a pretty small hotel, but that gives it a nice atmosphere. The location was right in the middle of the historical center and close to the airport.

Beautiful hotel & stay! LOVE that the hotel has shops and restaurant (make sure you make reservations). The only suggestion to hotel is to give guests more light options in room. It was quite dark. Other than that, YOU WILL NOT BE DISAPPOINTED!!!

Beautiful hotel in the historic centre.

Hotel, including room, was very dark.

Décevant J'étais venu en novembre dernier et donc voulu renouveler l'expérience Les chambres en général sont toutes TROP sombres au niveau de l'éclairage Il en est de même pour les couloirs et escaliers de circulation dans l'hôtel. Pour revenir à la chambre, pas de fenêtre, climatiseur bruyant et inefficace, un ventilateur complémentaire encore plus bruyant et inutile. Une vraie fournaise niveau chaleur, c'était étouffant et difficile de dormir. Quant au service de sécurité de l'hôtel j'ai fait part de mon mécontentement immédiatement au personnel de l'hôtel après avoir été poursuivi par 2 vigiles qui me suspectaient être étranger à la clientèle lorsque j'ai voulu me rendre à ma chambre Pour finir les prix restent élevés

Nice location. Very chic. Excellent breakfast in a beautiful old palacio, with friendly staff. The room was very chic, but it was very dimly lit. This is very challenging for a traveler--making it harder to find things in a room. It was even dimly lit in the bathroom--not friendly for a woman. This trend also extended to the check-in desk and even the restaurant within the building (which was beautiful, but unaffiliated with the hotel).

Good location. Modern, well appointed rooms with high ceilings but no window except the door - it is like sleeping in a tomb. Nice rooftop bar and pool, but pool not exclusive to hotel patrons and on the weekend, it was full of young people standing in pool and drinking (with glassware). Open public access to hotel floor - someone banged on our door late at night, Nice restaurant with beautiful candles in trees in courtyard entrance.

Beautiful rooms, exceptional rooftop pool and bar

Hola. El personal del hotel tiene muy buena actitud. No nos gustó que el baño está separado solamente por cortinas, nos parece que tienen que resolver eso. La iluminación del cuarto es pobre y tienen que mejorarla, nos pareció muy oscuro.

Amazing

muy buena atencion del personal. las instalaciones son buenas y las opciones de restaurantes y tiendas son fantasticas.

One of the most unique and beautiful hotels I have ever stayed in. We loved it!