Overall this is a nice hotel. The breakfast was excellent and the rooms were very clean. I would say the hotel is in excellent condition. The main issue we had was with loud neighbors. Children in the stairwells and people above us jumping around until midnight prevented us from sleep. The staff was not willing to help when we told them of the issue. I also did not enjoy seeing the man I assume was the owner barking at the man helping him with his luggage.

This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!

Staff did nice job keeping room and all areas clean

This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.

スタッフの対応がとても丁寧！

Incrível!! Tudo perfeito, sem nenhum reparo a fazer. Desde o atendimento ao capricho nos mínimos detalhes. Recomendaria 1.000 vezes!

Hôtel was extremely well presented, breakfast choice excellent.

日本人20代女子一人旅です。スタッフの方が日本語で丁寧に案内してくださり、サウナもスパも朝食もどれも大変満足でした。お部屋の内装もとても綺麗で気持ちよく2泊過ごすことができました。 ありがとうございます。

The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem

Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.

Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.

Super wellness!

J'ai pu sejourner à nouveau à la ginabelle, le renouveau est spéctaculaire. L'espace SPA est trés réussi avec beaucoup d'espaces et de l'entimyté. Le restaurant est de trés bonne qualité et le buffet du déjeuner trés bien préparé avec mention spéciale pour la Egg Station que même sous énorme pression arrive a délivrer des superbes plats trés rapidement.. la chambre rénové trés fonctionelle. Bonne couverture de chaines internationales et chaines interne de Zermatt Info en canal 1. Bonne expérience et hôtel à revisiter!

We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.

Great spacious rooms, nice staff, and located in a great spot within Zermatt

Sehr gut!

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.

The location was great

Xxx

Excelente hotel, piscinas formidáveis (interna e externa aquecidas), limpeza, café da manhã fantástico, localização top e como era aniversário de minha esposa, nos deram um upgrade de quarto que parecia uma casa!! A única coisa que me chateou muito foi o garçom que nos recebia no café da manhã. Exigia o local onde deveríamos nos sentar e de uma forma muito ríspida, não gostei!