The resort was beautiful. The only reason this property didn’t get an excellent is because of their guest policy. When I booked I called ahead and asked if guests are allowed. I was told yes, but that they would not be able to purchase food. Which was odd but fine. When I had my guest come she was treated very badly and not allowed to come past the lobby. The manager on duty was extremely rude, and in fact didn’t even allow her to purchase water. I flew all the way from Pasadena, CA to spend time with my friend and was not able to at the resort where I was paying. This was a huge disappointment. Especially since I called in advance to confirm their guest policy, and listed her as a guest on my registration form when I arrived.