Clean room, Staff was very helpful

Nice hotel, not too far from the city center by car. Only drawback is the parking that is costly

All staff, especially the receptionists, lack training. They are rude and ill-mannered. I was served by someone with NO NOTION OF HOSPITALITY.

Great property. Close to airport

Liebes Team , das Hotel an sich war super . Wir hatten zu dritt für eine teure Übernachtung ein nettes Zimmer erhalten . In erster Linie haben wir die Unterkunft wegen Gym und Wellness Bereich / Schwimmbad und Sauna gebucht . Das war sehr , sehr dreckig . Das Schwimmbad hatte anscheinend Keime - das Wasser war trüb , voller Haare und anderer einziger Partikel . Ich war geneu für eine Bahn in dem Schwimmbad . Eigentlich toll angelegt , leider sehr dreckig . Die Sauna wurde mit Bekleidung und ohne Handtücher genutzt . Nicht jeder muss saunaregeln kennen aber mannsollte wenigstens kontrollieren und darauf hinweisen als gutes Hotel . Leider habe ich mir aus dem verleimten Wasser einen Virus oder Bakterien geholt . Ohrenschmerzen ff . Sehr schade und enttäuschend . Wir nutzen öfter die IHG Kette . Dieses war leider - zumindest im Wellness und spa Bereich - sehr dreckig . Ich habe die Wasserqualität am Abend gemeldet . Morgens war weder eine Besserung zu erkennen , noch der Pool gesperrt . Viele Grüße

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The check-in was 1st Class, the bar beside is really well-stocked and convenient, the food is excellent. The room felt very modern and the bed was very comfortable. The pool and saunas (there are 2) are very upscale. It was easy to find.

der Aufenthalt war hervorragend

Garage pro Tag 25€ viel zu überteuert, Wasser auf den Zimmern 3 € , keine einzige Flasche inclusive obwohl das Hotel schon teuer ist, habe ich so noch nirgends erlebt, Frühstück überschaubar nichts besonderes

Super sejour, bon accueil, propriété irréprochable.

My favorite hotel in Zagreb

Overall, a very nice stay in a great hotel. One issue was the AC in our room though. It worked, but took a very long time to cool down the room.

Perfekt

Friendly and welcoming staff. They took care of us and made sure that we were well looked after.

Staff were very polite and helpful, especially the lady who looks after the spa, who was excellent. There was a €50 deposit per night that i was not told about so that did come as a surprise, one i had not budgeted for. However the bed was extremely comfy and the room was large, modern and clean with a massive window. The tv was big however the remote was very unresponsive. The spa, pool and sauna facilities were great and the complimentary cookies upon check in were a tasty surprise.

Very clean hotel, spacious, 25 minutes walk to old town.

Check in was challenging but staff and team fixed issues and my staff turned out very good. Property is very nice. I chose property because Expedia advertisement stated 3 min drive to tourist centre. I felt that that was walking distance. It’s not a 3 min drive it’s farther. Not walkable on a hot day. Otherwise hotel and food and bar very very good

Clean and friendly staff, breakfast was really nice

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