Rating & Review Keseluruhan Le Jazz Hotel

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I was extremely disappointed with the customer service. I asked for an iron 4 times and didn’t receive it. I had to stop a maid in the hallway to get one. I had booked a room with 2 double beds and was given one bed. I had my son with me and they charged me for having him. My room was not cleaned one of the days and my sign was not on the door. I was extremely disappointed with the experience. I will be frequently Kuwait and will not consider this hotel.

The service in this hotel is top notch from the service desk to the restaurant staff on the 18 th floor. The hotel is situated in Hawally which is heavily populated area and also busy. The rooms are big, clean a f have daily service & house cleaning with a daily free bottle of water. One thing I would recommend the hotel to better address their washrooms in terms of getting a better and updated washrooms. They offer a small & nice gym. Their restaurant is on the 18 the floor and can be more of an attraction to bring in more customers. The view from the restaurant covers a wide area at 180 degrees. They can do better decoration & lighting as well. Other than that, very good and I would go back there once again.

Unfortunately, this hotel is really run down, in massive need of renovation, and all services need upgrading. The room should have been beautiful - the furniture is rustic and authentic and the room was huge; a suite! But everything was filthy - i didn't want to take my shoes off; the bathroom was in a state of disrepair and very much gave the impression of not being hygienically clean. And complementary breakfast absolutely cannot be given a compliment. Nearby restaurant options are very limited. Unfortunate all round because I was really looking to staying in this hotel, but now i would only recommend to those looking for a budget overnight stop and nothing more.

Good location. Quiet place and safe. Reasonable price.

I came with some business details in my trip the worst thing i encounter is that the internet in the hotel was really bad it doesnt stay 20 min in connection then disconnect and i suffered with this during my trip.

This is all about location location location, it’s in a rough area, nothing nearby without a walk through poor dusty roads. Hotel priced accordingly. Food is adequate basic stuff in a very simple dining area reminiscent to a works canteen.

Staff are nice, but room decoration is old and many broken items (e.g. shower, faucet, shower glass door)

Great in their hospitality with less prices and excellent facility. Free shuttle from and to airport Breakfast included

فندق جميل ونظيف وخدمتهم ممتازة يعيبهم ان الاثاث قديم

My father with a colleague of his stayed at The Le Jazz Kuwait. And did he love his stay! On a business trip, it was important for him to have a quick and hassle free stay. Begining from the time he arrived which was early in the morning and way before check in time, he was allowed a seamless check in by the reception staff. More so, he was offered am extra free breafast the same day. Such is the co-operation and pleasant service of the hotel staff! The rooms were bigger than most hotels he had stayed in, with a sitting for dinning and sofas for relaxation. For the breakfast, it had a decent variety and was delicious. All in all, the hotel services and rooms are totally worth the price paid and more!

Amazing hotel, new décorate, affordable price

Very big rooms and clean, with parking.

Nice, cleane and a big room. The area is not good as the hotel

Rooms are very large and comfortable

nice hotel ,with cheap price , private parking , large rooms , food is OK, not noisy

酒店房间特别大，早餐也还可以，地理位置方便

The only positive I can point out is the size of the room. The rest is absolutely not recommended. Poor breakfast. Bad wifi. Not a welcoming staff ......not for a business traveler at all.

The hotel was very good, the service was good, we can recommend this hotel.

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