Lacking in customer service verging on rude! Hotel a bit dated, room was dirty. Didn’t bother complaining got the feeling they wouldn’t bother anyway. Booked the spa too. Water was filthy! Murky green/grey colour! They have a cheek to charge for it. The only fridge in the room stocked to the roof with their products! Would be nice to have somewhere to store refrigerated products. They also tried to charge us twice for the spa when we left even though they insisted we pay when checking in. They hold your passport and unless you return they crappy robes, bag, towel etc they won’t give you it back. Would never return! Shame really cause it could be nice