Great hotel overall. The staff was generally attentive and professional. However, I did experience one uncomfortable incident where I was asked to give up my seat for a group before I had finished my drink, and no alternative accommodation was offered. There appeared to be plenty of available seating elsewhere, so this interaction was surprising. Aside from that, my stay was very pleasant.

Zeer vriendelijk personeel

The property itself is nice and confortable but the service was really bad. The owner didn’t let us drink our wine in any part of hotel common areas and refused to borrow a bottle opener and glasses for us to drink in our room unless we bought in the hotel bar. If you want to use the frigobar you need to pay 1 euro per day. They want to charge for every single item that a four stars hotel should provide. Also at the check in they’ve hold our passport for a long time with no reason and just gave back hours later after we asked for it.

Bonito, confortável e bem localizado. O atendimento segura o passaporte por um tempo desnecessário e cobram por itens que um hotel 4 estrelas deveria oferecer gratuitamente, como o frigobar.

Normal hotel like many. If you go Ski, remember to ask about the Discount Pass coz they will forget. I had to call the hotel to ask for a QR code, the lady who answer (probably the Owner) wasn't kind and I had to answer her in the same way, because I know how to deal with Italians exactly as they do (sometimes). Unfortunately. All the rest was fine, Bar, Breakfast.

The hotel itself was very clean and modern. The staff was somewhat helpful but not very friendly. The walls are so thin that we could hear our neighbours snoring as if they were in the room with us. And don’t be fooled by the pictures, even though the gondola runs above the hotel, it is not a ski in/ski out hotel. You have to walk 500-750 m to get to the lifts on very icy roads. And everything is extra, from using the fridge in the room, to the breakfast buffet and the hot tub.

Very nice property with lots of amenities and options. Staff was super nice. Parking was safe, fresh air, open windows, modern but rustic-ski chalet style.. highly recommend and love the family atmosphere and friendly staff

I liked the are but didn't felt like 4 star hotel

The room was too small and too warm without a.c. The reception was closed from 9 p.m with no one to turn to.we would never sleep there.

The hotel was very nice however the management needs a lesson or two about customer service and hospitality. If you were not Italian speaking you were totally brushed off. There were any international guests there for the World Masters Championships and no effort was made to welcome these guests.

Molto bello, ben curato e pulito, personale molto gentile e disponibile, posizione super.

Everything is nice here. I just have one complaint. There weren't a lot of sugar-free or vegan options for breakfast. The coffee was good though. Thank goodness coffee is sugar-free and vegan. They had a container with a good muesli at the top. But the bottom was filled with sugared flakes. So when I tried to fill my bowl, only the sugar flakes came out. More coffee...

Siisti hotelli ja iso huone. Aamupala saisi olla runsaampi

Soggiorno gradevole nel periodo estivo. Da provare in inverno. Ci tornerò molto volentieri

Brilliant accommodation , large comfortable room, excellent breakfast pre skiing and so close to Gondola. Staff extremely friendly with lovely bar and seating area. Sauna and hot tub an added post ski bonus for the group.

Fourth year in a row staying here. Have brought family and friends and all equally impressed. Rooms larger than expected and have table area at one end. Very quiet especially at night, this in part due to reception and bar area closing by 9.30.

Ottima struttura Colazione eccellente e posizione notevole L unica pecca sono i 20 euro al giorno x il cane

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Struttura nuova e molto confortevole. Il bidet non era presente in tutte le camere quindi consiglierei di richiedere una stanza provvista. Pulizia buona, non posso dar ottimo perché c’erano dei capelli sul cuscino. Per il resto era tutto in ordine e nonostante sopra, ci tornerò volentieri

Personale poco ospitale , confort nei limiti e pulizia ok , prezzo eccessivo.