Bien por el precio, pero está todo muy descuidado

We enjoyed where it was located and appreciated the quietness of our room.

The hotel is close to everything, so the lack of a restaurant on the premises was not a problem. One recommendation is to have more than one iron and ironing board for the whole hotel.

Front desk associates weren’t knowledgeable or helpful. Please train and empower them to make some decisions or have some knowledge of the area (you know, hotel kinda stuff).

Encontramos todo excelente en el hotel. Su ubicación es inmejorable. Muchas gracias por el excelente trato.

Well located and a reasonable price compared to other options in Madrid.

The only good thing I can say about this property is the location. We spend one day without hot water. Not coming back.

What a terrible hotel

The service was terrible. Email answer super slow and people were sooooo impolite!!!!!!!

Bien situé, la chambre un peu petite mais bien dans l'ensemble

I loved the location and having a balcony with a window that you can open.

Great location. Friendly staff. Comfortable room, nice and quiet. Good value

Lit confortable, chambre propre, hotel très bien situé à proximité des principaux musées et des nombreux restaurants et boutiques. Par contre chambre ne correspondait pas aux photos. Chambre très petite, salle de bain très exiguës Déçue par la Prest

Staff was fabulous. Room not so much. Great location.

The staff was kind, knowledgeable, and helpful. I was very jet lagged from my travels when I arrived, but I was able to nap immediately thanks to how quiet my room was. For me, the location was excellent. Everything was walkable. I would absolutely stay here again.

Nice and cozy hotel, with a good location and very helpful personal. Highly recommended

De kamer was mooi maar een schilderwerk was nodig geweest. Voor de rest alles in orde. Perfecte ligging. Het personeel bij het uitchecken was veel vriendelijker dan die op de dag van aankomst. Wel aan de dure kant wat de prijs/kwaliteit verhouding betreft!

Great room.

Nice area walking distance to a lot of food

For the prices charged by the hotel, the rooms are tiny, the coffee machine is only one for the entire floor (placed near the elevator) and one entire day it didn't work, the air conditioning was weak (until we complained to the staff, then they did something to boost it), and the floors were dirty upon our arrival (with a big lump of hairs sitting right in front of the mini fridge!)... So, this property needs a lot of improvement or to slash prices by 50% (which I guess will not happen).