Very helpful staff. Excellent experience

Everything was good

a pleasant stay here, but the Westin at Velachery does not provide adequate facilities for drivers. There is only one bathroom available for around 50 drivers. Because of this, I would hesitate to stay here again.

Very ckean

Clean room with no mosquitoes. Amenities are very good. Excellent food for all meals (breakfast & dinner). Friendly & helpful staff.

Chambre impeccable, propre. Très bon équipement dans les chambres. L’accueil est excellent à la réception et le service petit déjeuner est royal.

Location, Room, Ambience and very friendly staff

Beautiful facility in an excellent location if you want to shop around

Très bel hôtel et prestations de très bon niveau.

Stay was good .. staff are very knowledgeable and helpful.. My 3rd year stay at Westin..

Service is also the very best. whether it be at checkin or at the restaurant.

I have booked a couple of groups here and have paid for breakfast ahead of time. The Westin says I haven't paid for breakfast and makes my guest pay again. They say it is hotels.com not booking with them correctly but either way they should make it right when I show them the booking that is already paid says breakfast included.

Husband is gluten intolerant the chef (Darwen?) went out of his way to help my husband choose his food and even cooked him rice especially and offered to cook him a curry as well. His service was incredible!

Great property right in the heart of chennai.

Very nice

The hotel was very nice and easy to reach from the airport. The only problem was that the room smelled of dampness so much that it gave me a headache and I had to leave the room because I wasn't feeling well. I asked for a dehumidifier and they sent an air purifier which made it a little better. I was able to stay in the room but be sure to ask for a room that does not have a dampness issue.

Very nice hotel to stay, rooms, facilities, all is very good.

It’s conveniently located, closed to Phoenix mall , good options for walking and staff very friendly

Very friendly environment, excellent attention during check in and very good breakfast

チェックインの時、予約した部屋ではなかった。 部屋の掃除をお願いしたが、されていなかった。 エアコンの操作がやりにくい。 ドライヤーのコンセントが短いので、すぐにプラグから外れて使いにくかった。 机の電気のコンセントが差しにくい。 レストランのスタッフに英語が通じない。 １Fのバーのスタッフは、ワインのメニューを把握していない。 レセプションでBONVoyポイントの手続きをしようとしたところ３０分位かかった。またそれが間違っていた。 食事代と酒代を一つにまとめて請求してほしいと言っても無理やり別々に請求してきた。 他の都市でもWestin hotelには何度も泊まっているが、ここが一番レベルが低い。Westin Hotelではない。