friendly staff, convenient location, clean room

The room was clean and the place has a beautiful pool. The breakfast is simple but good. However, it’s situated in a noisy environment. There is no hot water for the shower but seams to be the case in many hotels in that area.

The staff in the restaurant try to steal you with the bill, I had a burger and a cola that was 41000 cop and's then the waiter came with the bill is was 48000 cop. Then I ask for the menu to check the price he changed the price down to 41000 cop, while he got the menu to me. The WiFi is only in the lobby and restaurant not on the room, and you need to login every 5 minutes. And it’s very slow. Rooms are ok

Leider gab es nur WiFi in der Lobby und auf den Zimmern nicht. Somit war man quasi immer gezwungen sich dort aufzuhalten, um kommunizieren zu können.

El personal es muy amable, eso fué muy bueno. Queda en el centro y allí están las tiendas principalmente de artesanías, pues de otras tiendas hay poca oferta en Leticia. Limpieza buena, impecable.No sé si ideal para familias, posiblemente, aunqe no hay ascensor y con bebes generaría dificultades. El desayuno apenas.

Great location in Leticia.

Muy buena experiencia, restaurante piscina y comodidad de hábitacion excelente. Mejoraría el internet porque para trabajar o estudiar no funciona. Y si es época de fiestas en el parque el nivel de música es muy alto en la habitación.

Having the travel agency in the same building was fantastic, people were very nice.

good points, staff: in reception & pool/restaurant v. good, food: - brekky ordinary, dinner good quality & value. room: A/C wonderful, bed comfy, size enormous, not noisy (but had to ask reception to turn on hot water for shower as required & man with wellies entered room & did something in bathroom!)

It’s a pretty decent hotel, but there are some things that could be improved for example; having safes in the rooms as well as WiFi available in the room. WiFi only works at the lobby and common areas and we have to ask front desk for a password that expires. There’s no elevator so we have to carry our luggages upstairs, in my case on the third floor and I was already super tired so having someone there to help with the luggages for tips would be nice. The rooms are not fancy but quite comfortable. The hotel is well located at the downtown of the city with easy transportation right at the door. I had a good stay overall, I stayed here two nights.

a nice hotel with all the ameneties as required for a comfortable stay.

En las fotos de la instalaciones es un cosa y físicamente es otra

Péssima experiência. Quarto extremamente barulhento, a praça principal da cidade fica logo em frente à sacada e havia muito barulho ao longo do dia. Não há Wi-Fi no quarto, apenas na região da piscina e recepção. Havia baratas na minha cama. Quando cheguei no quarto, não havia água quente no chuveiro. Escolhi esse hotel por ser um dos melhores da cidade, imagine os piores. O atendimento também deixa a desejar, não são nada solícitos. Não voltarei jamais!

Een oase in het drukke centrum

Hotel un poco antiguo pero con lo necesario para pasar una buena noche, no me gusto q no tenía nevera la habitación y por el servicio cobraban 15 mil por noche

Estuvo bien, la habitación cómoda, el desayuno justo, la piscina agradable, buena ubicación, la atencion bien, el wifi pésimo, hay espacio para mejorar. No tiene sentido dar una opinión si solo les sirven opiniones buenas, no objetivas

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Thy stole our bags once we checked out and let the luggage under hotel’s security. Hotel just say sorry and didn’t respond for anything.

Estuvo bien, la habitación cómoda, el desayuno justo, la piscina agradable, buena ubicación, la atencion bien, el wifi pésimo, hay espacio para mejorar.

The staff was incredibly accommodating as we needed to switch rooms with a festival outside and then they helped us when we returned from the Amazon and needed WiFi before heading to the airport.