I didn't stay but the sister of my sister-in-law stayed at this hotel. She told me that. At first the receptionist is not letting her to enter the room because he cannot find the booking/reservation we made here in app. Then she said when someone/another guest walked in, the receptionist allowed that person to enter. Sabi niya na lang daw, "kaya nga ako nag book prior kasi ayoko ma hassle tapos yung kakadating lang, pinapasok nyo na." kaya ayun, from pad twin na upgrade daw room nya sa standard room ata yan or standard. Premium. Kasi naman, kailangan pa bang tumubo muna ang sungay/pangil bago magbigay ng good customer service. 😅 yun lang naman, so far... Okay naman daw. Pampalubag na ata yung in upgrade yung room niya. Lagi naman kami nagbbook dito sa kabayan, aside from malapit talaga sa airport, pwede ka pa maglakad lakad somewhere in baclaran. Tapos good thing, lagi sila nag aallow ng early check in time. 🤗