Excelente ubicación y servicio de transfer

Is really a good place to stay In Madrid! Excellent service! Great breakfast!

bien

Todo muy bien, no pude disfrutar del desayuno por dejar el hotel muy temprano

Ótimas instalações, quarto limpo e bem confortável.

todo bien , el unico pero demasiado ruido a veces por los pasillos

Todo excelente estuve de paso

The staff are just wonderful. They are kind and helpful. Even when things are simply chaotic, because, for example, there is only one small van as a shuttle to and from the airport, the driver tried to do his best to please all the clients, who were no easy and not nice, as they had been stranded by the airline (not the hotel's fault at all). Kuddos to his patience and helpfulness. The hotel is an ok layover. It is clean and comfortable, with no amenities in the room. As this is an airport hotel, I would recommend a small electric teapot to allow the guest to make a tea or coffee, when arriving very late with no bar or eating options.

Todo todo muy bien pero la piscina no está disponible esta reparación tenía que haber avisado

La habitación excelente, lo principal para mí es que estaba cerca del aeropuerto y pues fueron como 15 min en taxi para llegar Personal muy amable, cuentan con servicio de traslado al aeropuerto lo cual sí fue muy conveniente y si lo pides desayuno. No había muchas opciones para comer algo tarde, solo unas máquinas

Buen desayuno y servicio al aeropuerto

Tiny airport shuttle that fills up fast and leaves passengers stranded.

Large, clean rooms. Staff were exceptionally accommodating and 24-hour shuttle was excellent.

La habitacion es bien amplia y limpia

Excellent location and shuttle service it made my travel easier and hands up to continue, clean and perfect for the next step!

Beware!!! Airport transport not available when you need it! Front desk staff unhelpful and uninformed

Excelente

The check in process was needlessly long. The hallway to the room smelled bad. Never did find the restaurant, so settled for a sandwich out of the vending machine. The only bright spot was the airport shuttle. It was great.

Too noisy

Room was large and comfortable. Hotel is outdated, AC control and efficiency are horrible. No ice makers anywhere. Shower is super slippery. Transportation from airport to hotel is horrible. Such large hotel and transport only fits 8. It’s definitely not a Meliá type of hotel. Would not stay again.