The property is well-maintained and clean. Although my room wasn’t the most visually appealing, it was tidy and properly kept. The breakfast staff were exceptional—friendly and welcoming to all guests. Overall, the service was satisfactory for the majority of my stay. However, I encountered an issue with the transportation to the airport. I was initially quoted a fare of €80-90, but the car service arranged by the hotel charged nearly double that amount. When I contacted the hotel to inquire about this discrepancy and seek assistance, I was told that I should resolve the issue myself, as "we don’t own the taxi company." This response was disappointing, especially since the transportation option was recommended by the hotel. Given this, I would not consider my experience reflective of a four-star standard of service.

Really nice hotel and the breakfast was so yummy. Clean and fresh , workers also so nice

Nous sommes arrivés tard mais l’accueil a été très sympathique et nous avons pu profiter du parking sécurisé. Belle chambre, salle de bain un peu petite mais pour une nuit c’est suffisant. L’atout de cette hôtel est sa proximité immédiate des ruines de Pompéi que nous avons pu visiter le matin sans trop d’attente.

Meget lydt, og under udv. Renovering, pakket ind i stillads.

Extensive exterior refurb meant lots of scaffolding and the breakfast room looking over the ruins was closed which was disappointing. Standard room with single beds pushed together which isn’t ideal. Air con was excellent as was breakfast. Shower was at best functional, needing a soak in limescale remover to unblock the head. I would stay here again but would consider an upgraded room.

The staff was friendly and polite

Booked a quick trip to Pompei and this hotel was excellent!

매우 넓은 방과 별도의 추가 보조 베드까지 제공되는 휼륭한 호텔이었습니다. 최신식 호텔은 아니었지만 편안한 휴식을 즐기기에는 부족함이 없었습니다. 아침식사도 나쁘지 않았어요. 가족들에게 좋은 호텔 일것 같아요

I would like to start off by saying this is a bait and switch. Portion of the room an are done so me are fun down. We were given a room that did not lol like the one we made a reservation for. Up on arrival, t hey switched our room. I felt targeted and not appreciated. The view was over looking steel ledge wh I h was not part of our original reservations. I at very sad to be treated with such disgrace

Molto piacevole personale gentile . Risto/ pizzeria eccellente

Nice hotel right next to the ruins.

Clean, great staff, excellent location to restaurant, local ruins, very safe,!!

Points négatifs : Une chambre sale : cheveux partout, calcaire dans la douche, draps sentant mauvais. Et désuète : murs abîmés, les fenêtres laissaient passer l’air et le bruit comme si elles étaient grandes ouvertes alors que nous les avions fermées. Avec un service médiocre : deux petits échantillons de gel douche pour se laver, aucun geste pour les travaux en cours alors que nous avions payé plein tarif. Points positifs : Le petit déjeuner de l’hôtel est très bon et copieux. La localisation (juste en face de l’entrée des ruines) avec beaucoup de bons restaurants à proximité et la place Bartolo Longo très agréable.

Pleasant stay, good location.

Muy burn cervicio enables y con facilitate para las tiendas y res taurantes

Very helpful and kind staff. We’d definitely recommend it.

El servicio fue muy amable, la ubicación inmejorable Y tiene parking 😍😍😍😍

Ok, nothing more..

ottima posizione per visitare gli scavi , parcheggio privato comodo, ottimo anche il bar/ristorante annesso all‘albergo, prima colazione perfetta

Værelset var i ringe stand, badeværelset lugtede af kloak og der vsar et kæmpe stillads foran hotellet, som tog den udsigt vi havde betalt for. Senge var helt slidt i bund og køleskab, lamper og flere møbler virkede ikke.