Rating & Review Keseluruhan DoubleTree by Hilton Pune-Chinchwad

Staff are pleasant and always helpful

Wooden door key stopped working many times

Service was very slow

Everything was fantastic , so peaceful, food was excellent

Awesome front desk staff. Specially the girl who helped me with my lost luggage.

出張先への移動には便利な立地でした。 部屋は必要十分で、ベットも寝心地良かったです。

夕食に間に合わず、代わりにバーでビールをせめて一杯と提案したが断られた。 部屋には蚊がいて複数箇所を刺された。 チェックインの際にパスポートを返してもらえなかった。従業員はみなさん素人。 部屋がカビ臭い。 正直、サービス、状態共に最低なホテルだと思った。寛容な私でも良い点数はつけられない。

All good

Totally OK but some electric sockets in the room didn’t work.

On avait pris cette hôtel pour sa piscine et son bar sur le toit, et quand on est arrivé c'est en travaux de septembre à mars 2024. Je ne comprends pas comment Hôtels.com peut mettre cette hôtel en ligne. Je suis resté 4 nuit. C'est pas un 5 étoiles, car il n'a pas les prestations, je demande un remboursement partiel de mon séjour, ça j' ai été tromper sur votre site. Je suis en colère.

Service is excellent.

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Property is overpriced for its general condition. Rooms are worn; furniture looks tired; and even the layout of lighting is confusing. Internet sucks and breakfast the worst offering for a 5-star hotel in India. Management seemed to want to ameliorate but their service model catering to business travelers on short trips won’t allow them to do much more. Overall a disappointment and Hilton should be mindful about its brand being tarnished by such sub-par hotels.

Invoicing was not been done properly, multiple times the F& B invoice's had to be corrected as overcharging was happening, at the time of check out I was told settle the Previous stay at the property, which as a matter of Fact was My Visit to this property currently. What would call this ?. Absolutely unethical

Quality is running down..... towels had holes, weigh scale was non-operative, only 1 pillow in the room, all these small things matter........

ビジネス利用で、ルームサービスもしっかりしており、仕事しながらのディナーも大変よかったです。

Large room with a view. Very friendly and helpful staff. The only hitch is the toilet design (frosted glass - something I don't understand, and absolutely no hooks). Breakfast is repeated with no change in menu

Wonderful hospitality. Great premises. Safe. Caring staff. Staff went out of way to answer questions.

Excellent staff, very comfortable beds, great, clean facilities, breakfast outstanding!!

Amazing stay