I did not require the room. I went to the hotel to tell them this. I did not expect a refund as I was cancelling on the morning of the same day i was to stay. When I arrived there to cancel, all they would do is tell me I had to contact expedia. i had a number to call if there was an issue - it was the hotel's number. they were unwilling to assist.

Customer service was excellent. Room definitely needs upgrade. More of new apps and hot tub would be great amenities

Very quick and easy check ..Hotel was very clean and easy to get to

The room was nice and clean. They were painting doors which was a bit inconvenient, but work needs to be done.y first rooms hear wasn't working but front desk was able to get me into a new room immediately.

Started off good, friendly staff, clean lobby and room. Room was a bit rough, shower barely drained and fan didn’t work because the switch was damaged. But the real reason our stay was just okay was that the room phone rang in the middle of the night, like 1am. It only rang once so not sure what that was about.

Room clean, staff awesome, only downside was attached restaurant didn’t have liquor license. Would definitely stay there again.

I always stay here when traveling through. The rooms are always clean and the staff are always friendly!

The employee at check in was courteous and kind. She gave us an upgrade to top floor suite. The room was quite and clean.

Our stay was pleasent. Very efficient check in and out..attractive clean room..very nice staff..would recommend..

Room was adequate, unfortunately situated by highway which was noisey all night. Dissapointed breakfast not included.

El personal es amable

The room was clean & the staff were exceptional. The problems were that I rent a kitchen room for 3 days & there were few dishes in there. I brought some but only 3 place settings 3 sets of utensils was a little small also considering i had booked 1 with 2 guests & had another friend book a room so we could have xmas dinner. So half ate on paper plates & throw away utensils. Next the bathtub plud didn't work. My 82 yearold mom bathes not shiwers but we made do. The other things were they ran out of face cloths they ciuld have grabbed some from another vacant room & last the dish washer would start then stop. So aver all we were a little dissatisfied especially withit being a best western. A repeatable hotel. That cost me close to 600.$ in the end.

La ubicación del hotel

Staff was friendly,workout room was clean,and equipment all well maintained.

The room was very cleanand nice

Friendly, fast check-in! Clean, quiet and comfy.

Everything was nice and tidy like the king size bed, and the nice bathroom

The room faced an intersection of a highway a a busy road, so sleep was constantly disrupted. Room looked clean but smelled like “human” Front desk person was curt and unfriendly. Body odour was overwhelming Even though I checked out the following day, I am still waiting for my damage deposit to be released, from four days ago. Not my best BW experience

Great experience, wonderful staff

Excellent staff.. great location!