Rating & Review Keseluruhan Hotel Jaguar Inn Tikal

Nous sommes arrivées dans la chambre et aussitôt deux grandes araignées ont traversées un des deux lits. Après avoir essayé de les éliminer, nous nous sommes rendu compte qu'il y en avait plusieurs autres en dessous du lit et entre les draps contours du matelas qui s'y cachaient. Toiles d'araignées également sur les plafonds de la salle de bain et haut de la douche. Nous avons demandé à changer de chambre mais on nous a dit qu'ils n'avaient rien à nous offrir de mieux. Après avoir insisté, nous avons visité quelques autres chambres et même chose partout, fenêtres et moustiquaires non scellées ou fixées avec des espaces assez grands pour passer nos doigts. Nous sommes retournées au village chercher un autre hôtel. On nous avait assuré qu'on allait nous rembourser mais qu'on devait passer par Expédia. Rien de ça n'a été. Quand Expédia a communiqué avec l'hôtel, l'hôtel a refusé de nous rembourser. Expédia n'a jamais voulu nous aider plus que ça en prétextant de pas avoir plus de pouvoir que ça et nous a jamais remboursé malgré les preuves de communications que nous avions eu avec l'hôtel. Nous ne voyageons pourtant pas dans des 4 et 5 étoiles, nous en avons vu beaucoup et ne sommes absolument pas regardante sur l'état des chambres, mais cet hôtel, ne représente en rien de sa description sur le site. C'est de la fausse représentation à notre sens et avons eu l'impression de complètement s'être fait avoir.

This property is in the park and so you can get to the entrance by 6am when they open. The grounds are lovely as you are in the tropical forest. The first night we were there we heard howler monkeys close by and saw a Toucan (wild) and many birds. The hotel is supposedly run entirely on solar power, although that’s not something I could verify. But kudos to them. The room was very spacious for my son and I and so was the bathroom. The second night a troop of spider monkeys went by. What more can you ask for? There’s no air conditioning and you can’t use hairdryers due to the energy consumption, but I don’t use a hair dryer anyway and there’s an overhead fan and they will bring you a second one if you ask, which we did, because it was a particularly hot week. We were comfortable. The hotel’s restaurant will take cards, but the other one close by will not. Bring quetzales! You need cash for certain things simply because you are in the park and there’s no ATM around. The staff were all friendly and professional. It’s a beautiful setting. I would definitely return here in a heartbeat!

Perfect. A great location. The staff went out of their way to be helpful. The restaurant was excellent and varied enough that eating most meals there was fine.

Excellent and price worth

Todo bien

Very basic hotel to say the least. WiFi in the rooms is useless.

I like it , but the smell from the bathroom all the time,

Amazing staff, they make the experience wonderful. Great english skills.

In the park there are only 3 hotels to choose from. Jaguar inn is the most budget friendly. I was able to take my 2 children and spend very little. The restaurant serves excellent food, it’s clean, and friendly staff. The rooms are surrounded by nature where you will see wild turkeys, ant eaters, capibara and unique birds right outside your window. If you are used to higher end hotels, stay at the jungle lodge. There they have air conditioning, fancy restaurants, a pool and a more upscale environment, however, expect to spend a lot more money ! If you don’t mind a regular fan and no ac or pool you will save money and still have a good time. This is I unrelated to the hotel but I wanted to warn you to do your homework when purchasing the park passes. It can be a confusing and is best to understand what you are purchasing prior to arrival.

Pros - 1. friendly and helpful staff. Jonathan was a great help! 2. Good food with a surprisingly large menu. 3. Beautiful grounds. 4. Great location, just a few hundred yards from the park entrance. 5. For those who like to rough it and want to save money, this is your best bet. We thought it was better than the Tikal Inn next door Cons: 1. No AC. Ceiling fan wasn't enough to allow us to sleep comfortably 2. Mattress was extremely hard 3. Hardly any water pressure in shower 4. Mosquitoes ate me alive at night. At least offer guests mosquito nets for protection and replace screens on the windows and add weather seals on the door. Note: many reviews stated that the electricity was shut off every night. That did not happen at all during our stay. This might be because there were not as many guests, and power demand was not as high. If you want AC and are willing to pay more to have it, try Jungle Lodge, which is also inside the park.

This is my second visit to the Jaguar Inn. The staff is very friendly and helpful. Also, lots of wildlife to see around the hotel.

Excelente ubicación, empleados muy atentos y amables.

It's a very pretty setting in a great location for visiting Tikal. The dining room is nice and airy and there were many menu options. The small half-cottage we stayed in was somewhat rundown and there wasn't really much hot water for a shower at the specified times. The beds were comfortable but the walls are thin. Otherwise, it is very quiet. Staff were friendly.

I love the fact that it is right outside Tikal ruins, this gave us the unforgettable experience to do the sunrise and sunset tours. Staff was wonderful setting up our tour even thou we arrived very late they were also very helpful in getting us transportation to Belize

Everything was awesome staff place food

Le ménage de la chambre était déficient. Et l'endroit a besoin d'être rafraichie. La bouffe du resto était excellent ainsi que le service.

Great staff, food, location. Absolutely terrible bed, shower. Everything about the room actually.

Bien

The setting of the hotel was beautiful. We loved seeing the Toucans in the trees and were able to walk into the park. Our first morning - a Sunday, we were awakened at 8 am by the loud sound of a weed wacker right outside our bedroom window. It went on for too many minutes. Then, we sat outside the restaurant wanting to have a nice breakfast on the first morning of our vacation and they were cutting the grass. We had to listen to the lawm mower throughout our whole breakfast. This should be done in the afternoon when guests are not in the restaurant. The next morning it was quiet and we could enjoy hearing the birds in the trees. Please fix this - I'm sure no guests enjoyed that noise while trying to enjoy the beautiful tranquil environment we went there to experience. Gracias.

Fantastic place. I have used this before the staff are extremely helpful and the food is excellent. Will always come back here