Rating & Review Keseluruhan ampm Hotel Schönbrunn

alles OK

Alle soweit OK

Alles war ok

Hotel war sauber und direkt an der Strassenbahn gelegen, super Preis Leistung

-

Für einen Städtetripp, vollkommen ausreichend.

Very kind people at the desk. Great place for great price

Warte noch auf meine Rechnung ! Sonst alles OK !

Decent hotel, small rooms but with space enough for a couple of days. Check in and check out was easy and it was clean. The hotel is under renovation, hopefully soon will look better.

The check in is supposed to be automated, One should receive an email with details of the room number and the code for the key holder. But the email we got had 'insert the number here' instead of the numbers. This led to a 30 minute phone-call because the hotel rep was so incompetent that she could not find the reservation. The worst of all was the staff in the breakfast room. Never seen something like this in my life - I was asked to open my bag and prove that I did not nick any food for later. And I am 66 years old! What a disgrace. Finally room keys seem to work for one day only. We stayed five nights and had to get them reset four times! Other than all this, the hotel would have been a fine 3* star hotel. The staff make it a zero-star hotel.

Excelente, fácil acesso a transporte público, mercado. Um pouco longe da região central.

Despite other bad reviews, I thought giving them a try, was a big mistake... I never got any check-in information; I had to call for it to get into our room. During the same call, I got a parking space, except it was already taken, and I had to call again to get a free space. In the room, the plug mechanism in the sink was broken and it could not be opened so we couldn't use the sink. I called for that too, they said that repair comes in couple of hours, never in our 2 nights stay they didn't fix it. At the breakfast, they first didn't find that we had prepaid breakfasts. Milk and liver pates were at room temperature, and I made a mistake by eating liver pate and got food poisoning from that. When we returned from the city on the second night, the room key didn't work, and we had to call service again. My advice is to stay away from this place, I won't step foot there ever again.

"Self check-in" for which not enough information was provided. Very poor readiness of the person who came to the reception to solve the guests' problems. In my case, very quick help with the check-in process via WhatsApp (room and parking codes). The guest does not receive precise instructions for self check-in before arrival and cannot be sure whether he will have a reserved parking space. It is imperative to insist on self check-in before setting off on a trip! Breakfast modest but satisfactory. The lady in the restaurant was not informed that breakfast is included in the reservation if the reservation is made through hotels.com. Cleanliness of the room, restaurant and facility 4 out of 5 - quite good. We stayed in a triple room on the 5th floor. The biggest problem is poor communication between the few staff (manager on the internet, restaurant staff, support at the reception). A hotel with great potential and average implementation that may cause problems for some. Location excellent, close to Schoenbrunn, U-bahn and tram stations.

Check-in-code did not arrive on time ( one hour before Check-In ), we had to wait in front of the hotel. After communicating over WhatsApp we received the code 20 minutes later. After the check-in process started they had only one room for us and needed more time to give us the second one

Tramvay durağına çok yakındı ulaşımda hiçbir sıkıntı yaşamadık. Yanında marketler vardı bu çok iyiydi. Çalışanlardan Yusuf abi çok tatlıydı ve ilgiliydi. Hiçbir sıkıntı yaşamadık. Gönül rahatlığıyla tercih edebilirsiniz.

La verdad nos llevamos una muy mala experiencia, el tema del check in fue un grave inconveniente, y no éramos los únicos. Tendría muchas reservas en recomendar este lugar. Lo que sí la ubicación para visitar el palacio es privilegiada

Bettwäsche wurde in einer Zeit von 2,5 Wochen nicht gewechselt und auch nicht Gesaugt und das Bad wurde auch nicht gereinigt

Zimmer war sauber hergerichtet, jedoch der Boden war ein wenig staubig. Preis-Leistungsverhältnis jedoch top.

Hôtel très correct pour le prix que nous avons payé, attention il n’y a pas de service de réception, mais tout est correctement fait pour que l’arrivée et le départ se fassent très facilement. Le service de bagagerie est possible mais n’est pas sécurisé. L’ensemble de l’hôtel était propre. Le petit déjeuner était correct. Il y avait des travaux pendant notre séjour mais rien de dérangeant car les horaires étaient respectés. Hôtel calme et bien placé par rapport à la station de tram juste en dessous, vous pouvez accéder au centre de Vienne en moins de 30min entre tram et métro.

Tutto ok. Poco spazio da armadio per depositare i vestiti. Se hai bisogno della reception devi aspettare un attimo ma arriva. Tutto automatizzato, ma una sola chiave che se si smagnetizza devi aspettare almeno una decina di minuti prima che arrivi qualcuno alla reception.