The staff was very attentive and friendly. They answered all our questions accordingly and were very accommodating to our needs. The breakfast was great every morning we were there. Per personal preference, we did not have housekeeping come to our room every day of the three days that they were due to come in. Despite this, the front desk staff were very accommodating to giving us towels daily when we asked for them. Due to the pile of towels that housekeeping would have on their hands at the end of our stay, we made sure to leave a nice tip for them. 🙂 This was our first time in Puerto Rico and that staff of the Hyatt Place and the lovely atmosphere made it a very pleasant vacation.

Clean room

La habitacion muy limpia y organizacion

Excelente

Breakfast horrible. Attention poor.

Todo bien

Everything was good, great location, very clean excellent breakfast

Excelente

Staff friendly and attentive. Hotel well maintained. Location was perfect for all our needs. Highly recommend.

I enjoyed my stay i can do it again. Breakfast was excellent

Excelente

Good

Property very clean, staffs very helpful.wonderful experience

The staff was very professional and polite. The parking wasn't free but reasonable. The breakfast was good. The hotel lobby was beautiful but the room was very disappointing especially the bathroom shower and room ceilings.

This time it was a little different than in previous years the rooms weren't to clean The bathroom tiles had black mold on them. I stayed six days and during those days they only let them cleaned twice and it seemed like they didn't even clean the floors, they just changed the towels and took out the trash, because the floors were super dirty. The two first nights no wifi. Breakfast was good and public areas was organized and clean but definitely the rooms cleanest have to improve

The pool could be better and have a nice area for kids.

I’ve stayed at Hyatt Place Bayamón four times now, and every visit has been a great experience. The staff is always welcoming and professional, the rooms are clean and comfortable, and the hotel is consistently well maintained. The location is also very convenient, with plenty of restaurants and shopping nearby. It’s one of my favorite places to stay in Puerto Rico, and I’ve never had a bad experience. I highly recommend it and will definitely keep coming back!

Todo bueno

Great location and amazing hotel.

Was there for two different weekends the first weekend the customer service at the desk was very rude especially the older gentleman the second weekend they were very helpful and pleasant