Wir waren vor 10 Jahren zum ersten Mal in diesem Hotel. Bei unserem zweiten Besuch jetzt waren wir sehr enttäuscht. Der Service hat sich stark verschlechtert, und es wird nicht gründlich gereinigt. Zum Beispiel war der Boden im Eingangs- bzw. Lobbybereich schmutzig. Auf der schwarz glänzenden Fläche des Käsehumidors waren Streifen vom Putzlappen zu sehen. Die Poster haben teilweise Löcher und wirken abgenutzt. Das Spa, vor allem der Swimmingpool, ist praktisch bis 19 Uhr nicht benutzbar, da es kein separates Kinderbecken gibt. Tagsüber kreischen und schreien Kinder, spielen Wasserball und spritzen. Es ist sehr laut, und man kann sich nicht ausruhen. Das Essen ist nichts Besonderes, und für Eggs Benedict muss man zusätzlich 15 CHF bezahlen. Insgesamt ist das Aufenthalteine Abzocke.

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Everything was superb.

This hotel was the highlight of our trip. Hotels.com offered breakfast with the stay but then we were charged. That was unfortunate. But the property was absolutely beautiful and the staff was absolutely amazing. The spa and massage therapists were 5 star. I would only go back to Switzerland to stay at the chedi.

Fantastisk hotell. Ikke beste utsikten fra rommet, men til gjengjeld var rommet helt eksepsjonelt. Høy servicegrad men kanskje en smule polert? Kunne vært litt mer personlig. Nydelig beliggenhet med kort avstand til gondol.

Truly exceptional service-oriented hotel with high aspirations for care and comfort. This property and spa is impressive in the Summer!

Wunderbar.

We had rain during our summer stay and were more than content lounging in the pool and spa. This place delivers class from the moment you walk in.

It was nice, but not 5 star in terms of sleep quality or service. Looks grand though. Not worth the cost and wouldnt recommend, unless money is no object and you don’t mind what you get for the cost. Small/Simple changes could make it great.

Fantastic venue, from top to bottom to the last detail. Super duper.

Our stay at The Chedi Andermatt was unforgettable! From the warm welcome to the stunning rooms with mountain views, every detail was pure luxury. The service was exceptional, the food outstanding and the spa absolutely amazing. One of the best hotel experiences we’ve ever had— can’t wait to return!

Amazing Deluxe Suite! We have been with my dog and the Hotel was absolutely pet friendly with also a Pets Menu in the room ! Very nice and relaxing SPA area, swimming pool outdoor/indoor for adults only from 7pm as well. Only negative note is on the view from our room that was not so great since we were at first floor only and with the mountains mostly covered by the building in front of the balcony.

Fantastic

Good location, nice food , nice rooms and good customer service

This is the best resort in Switzerland. I adored our time spent there.

A very luxurious hotel with incredible views, restaurants and amenities! I love the indoor and outdoor pools and especially the hydrotherapy room. Highly recommended.

Fantastiskt hotell med allt man kan önska sig

World class resort. Will be returning. Only complaint is the change to an Omakase only menu for The Japanese Restaurant, and the room above the underground parking was quite noisy with cars and bikes. There were plenty of vacant rooms, it would have been nice to stay on a quieter side.

What a luxurious, friendly and well equipped hotel. We couldn’t recommend it more highly - from the moment we arrived to check in we knew we had made the right decision. The place is the height of luxury, our suite was simply superb and the dining experience, spa and treatments and staff were absolutely wonderful. Fully recommend to anyone looking for a luxury break

Every detail in this hotel is meticulous and beautiful. The room is very spacious and relaxing. The spa looks a little bit like a Japanese temple. In general the hotel design is heavily influenced by Japanese culture which I find to be gorgeous. The service is also impeccable. We are vegan and the staff helped us find many wonderful options for us to eat. They even made me a vegan cake for my birthday. The surrounding of the hotel had many beautiful places to explore. I highly recommend the hotel