Beautiful setting by the river, but everything else was terrible!
Filthy dirty and untidy reception desk (photo available) ,sticky floors and surfaces throughout upstairs and down, Musty smelling bedroom with view from window of stacked rubbish, scaffolding structure? and generally a neglected outlook which was the theme throughout the premises inside and out - neglect and unclean.
An alternative room was offered with views of the river, but again was musty smelling and we were told that if we chose that room it was above the front door of the bar below so potentially would be banging shut throughout the evening. Not ideal.
I couldn’t access the internet or get a phone signal which apparently was available although I tried and it didn’t work at all, as was discussed with the person at the bar who was not at all helpful.
The ‘Reception’ person booking us in, was very abrupt in fact stating she was too busy and was serving in the bar as they couldn’t afford a receptionist…
We weren’t prepared to stay somewhere so dirty so walked away and had to locate another place to stay subsequently No refund, part or otherwise has been given and no apology was offered.
It is nothing like what is advertised , we have stayed in many places but never experienced anywhere as awful as this place! I find it hard to believe all the positive feedback left….based on our experience.
